Bakers Floor & Surface

Account Executive

• Continuously hunt for and successfully close new and existing business opportunities to grow and maintain a profitable book of business.
• Act as the primary point of contact for assigned accounts, ensuring their needs are met and expectations exceeded.
• Establish and maintain enduring, meaningful relationships with clients, fostering trust and loyalty.
• Identify and capitalize on upselling and cross-selling opportunities within existing client accounts.
• Collaborate with clients to understand their goals, troubleshoot challenges, and propose tailored solutions that align with their needs.
• Conduct regular account reviews with clients to ensure satisfaction, uncover new opportunities, and address any concerns proactively.
• Maintain accurate and up-to-date client information, sales activity, and communication records in our CRM system (Salesforce).
• Leverage industry connections and community engagements to expand your network. Membership and participation in an industry trade association such as IFMA, BOMA, or IIDA, is highly beneficial.
• Coordinate and host customer events, such as lunch & learns or happy hours, to strengthen client relationships and increase brand recognition.
• Collaborate with operations teams to ensure successful project delivery, from initiation to completion.
• Track job bids and specifications to secure ongoing and upcoming projects.
• Serve as an advocate for the client internally, ensuring smooth communication and resolution of any issues.

Bakers Floor & Surface

Commercial Sales Executive – Construction Division

Commercial Sales Executive – Maintenance Division