
Area Technical Applications Manager
Baker Hughes
full-time
Posted on:
Location Type: Remote
Location: Colorado • United States
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Salary
💰 $117,060 - $264,440 per year
About the role
- Apply your expertise in production chemistry, wellhead applications, and customer operations to deliver high‑quality engineering support.
- Ensure full compliance with the Manage the Job Cycle (MtJC) process through all phases of job planning, preparation, and execution.
- Partner with the assigned Service Delivery Coordinator/Salesperson to understand customer well objectives, operational requirements, and contractual models such as outcome‑based or line‑item contracts.
- Conduct offset job analysis and perform engineering modelling to identify operational hazards, risks, and potential incident scenarios.
- Collaborate with engineering, operations, quality, and product line teams to ensure all technical considerations, constraints, and product/service requirements are integrated into job planning.
- Design detailed job programs that include risk mitigation strategies, contingency plans, and optimized engineering parameters to meet customer objectives and support future job opportunities.
- Communicate any risks to achieving client objectives through appropriate channels in alignment with Service Delivery Coordinators and Sales teams.
- Document all calculations, simulations, design revisions, and changes for visibility, handovers, and audit compliance.
- Provide technical support during job execution, including participation in on‑call rotations as required.
- Review job as‑planned versus as‑executed performance, capturing lessons learned, and recommending procedural and engineering improvements for continuous operational enhancement.
- Support field incidents, conduct product/service failure assessments, and participate in incident investigations to determine root causes and corrective actions across planning, preparation, and execution stages.
- Ensure timely incident management to accelerate customer issue resolution and support cash collection.
- Advise on product improvement opportunities, particularly for repetitive or systemic equipment/component failures.
- Support sales efforts by providing technical recommendations, application insights, and customer‑focused engineering support.
- Handle special engineering or operational projects as assigned.
Requirements
- Have a bachelor’s degree in science, technology, chemical/application engineering, or mathematics.
- Have strong leadership capabilities, with excellent interpersonal, influencing, and planning skills.
- Have 5+ years of experience as a field manager or account manager, ideally within the chemical industry or upstream production chemicals.
- Have a customer‑focused approach with proven experience managing and supporting key customer accounts.
- Have the ability to participate in an on‑call rotation outside normal business hours.
- Have the ability to work effectively within a global matrix organization and collaborate across functions.
- Have excellent communication and presentation skills, with the ability to convey technical concepts clearly.
- Have strong organizational, analytical, and problem‑solving skills.
- Have the ability to travel up to 25% for customer visits, team support, and field operations.
Benefits
- Flexibility to work remotely within the United States, with a preference for candidates based in or near Denver, Colorado.
- Travel of approximately 25% (one week per month) for customer visits, team support, field reviews, and operational needs.
- Comprehensive private medical care options
- Safety net of life insurance and disability programs
- Tailored financial programs
- Additional elected or voluntary benefits
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
production chemistrywellhead applicationsengineering modellingrisk mitigation strategiesincident managementjob planningjob executiontechnical supportcalculationssimulations
Soft Skills
leadershipinterpersonal skillsinfluencing skillsplanning skillscustomer-focused approachcommunication skillspresentation skillsorganizational skillsanalytical skillsproblem-solving skills
Certifications
bachelor’s degree in sciencebachelor’s degree in technologybachelor’s degree in chemical engineeringbachelor’s degree in application engineeringbachelor’s degree in mathematics