Badger Maps, Inc.

Implementation Specialist

Badger Maps, Inc.

full-time

Posted on:

Location Type: Hybrid

Location: Granada • Spain

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Job Level

Junior

About the role

  • Help clients identify their needs and define their desired integration setup
  • Connecting Badger to our customers' CRMs
  • Assisting with current CRM integrations
  • Manage communication and expectations between clients and the engineering team during the integration setup process
  • Collaborate with Engineering and Customer Success to improve our tools and processes

Requirements

  • 1+ year of experience in customer-facing roles in an English-speaking environment, either on the phone or in-person.
  • Excellent written and verbal communication skills in English
  • Working knowledge of CRM platforms such as HubSpot, Salesforce, or similar systems
  • Highly independent, detail-oriented, and process-driven, with strong organizational and multitasking skills
  • Adaptable and comfortable learning new CRM systems and adjusting to evolving processes and workflows
  • Ability to work 11:30 AM- 7:30 PM CET
Benefits
  • Flexible schedule
  • Hybrid work set-up: 2 days from home and 3 days in the office
  • Benefits: Private health insurance, Cobee benefit scheme, seniority days, sabbatical & volunteering time off for the cause of your choice
  • Personal Development: Training allowance for books & courses + separate allowance for Spanish/English classes
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
CRM integrationcustomer needs assessmentprocess improvement
Soft Skills
communication skillsorganizational skillsmultitaskingdetail-orientedadaptabilityindependence