Background Stories

Learning and Development

• Collaborate with faculty in a consultative process in the design and development of their online synchronous courses.
• Develop and utilize effective proactive and time-sensitive support resources and media.
• Write scripts for video and audio content.
• Collaborate with OTL staff to troubleshoot problems reported by users.
• Respond to student and instructor technical questions related to MCAD’s Learning Management System or online learning technologies.
• Create support resources to support online teaching and learning.
• Assist with new online faculty onboarding.
• Create engaging learning activities and compelling course content.
• Design and implement learning tools for assessments.
• Maintain understanding of updates in learning technologies, educational frameworks, and best practices for teaching and learning.
• Foster a culture of inclusion, innovation, and excellence among online faculty, students, and staff.
• Administer Online Learning contracts and ancillary forms.
• Manage and collaborate with the OTL team on the documentation of OTL processes.
• Perform other duties as assigned.
• Represent MCAD’s vision, mission, and values. Create and embrace a community of equal opportunities and inclusivity.

Instructional Design Associate

Research Analyst

• Collect, analyze, and maintain institutional data related to enrollment, student success, faculty, academic programs, and operations
• Prepare and submit external reports for reporting and compliance submissions
• Develop internal reports and dashboards that provide actionable insights for internal stakeholders
• Maintain data integrity and consistency across institutional systems and reports
• Partner with academic and administrative leaders to collect and interpret data that informs strategic priorities, enrollment planning, resource allocation, and program development
• Support institutional and departmental planning processes by developing metrics, benchmarks, and trend analyses
• Provide data and analysis for board and executive reports, accreditation self-studies, and strategic planning updates
• Collaborate with internal stakeholders to collect and interpret assessment data for programs and institutional outcomes
• Support program review and accreditation processes with data, documentation, and analysis
• Identify patterns and opportunities for student learning, retention, and success improvement
• Design, administer, and analyze institutional surveys for internal and external stakeholders
• Summarize results and present findings in accessible, visual, and narrative formats
• Develop systems and practices for data stewardship, reporting schedules, and consistent data definitions
• Promote data literacy and transparency across the college
• Communicate complex information clearly to both technical and non-technical audiences
• Perform other duties as assigned
• Represent MCAD’s vision, mission, and values

Instructional Design Associate

Institutional Research Analyst