IT Support Assistant
Babcock International Group
full-time
Posted on:
Location Type: Hybrid
Location: Bristol • United Kingdom
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Salary
💰 £33,843 per year
About the role
- Play a Key Role in Keeping Critical Data Moving
- Grow your technical capability and develop a specialist skillset within a highly regulated environment
- Gain exposure to complex IT systems that support some of the UK’s most important programmes
- Work at the heart of our Digital Solutions team, ensuring that essential information moves accurately, safely and on time between IT systems
- Carry out electronic data transfers, including importing, exporting and moving files between IT systems and applications
- Troubleshoot issues, resolve data transfer errors and support the smooth running of file workflows
- Ensure all file transfer processes meet security requirements, including verification and anti‑virus scanning
- Meet Service Level Agreements (SLAs) by ensuring timely and accurate file movement
- Maintain documentation, policies and procedures to support consistent and compliant operations.
Requirements
- Experience supporting Windows‑based IT servers and client systems.
- Experience carrying out IT administrative tasks such as file transfers, anti‑virus scans and audits.
- Knowledge of Microsoft SharePoint (highly desirable).
- Experience using core IT applications and services including the Microsoft Office suite.
- Strong analytical, problem‑solving and customer service skills, with the ability to work effectively in a team environment.
- Additional IT training, certifications or practical experience supporting IT operations - Desirable.
- The successful candidate must be a sole UK National who is able to achieve and maintain Naval Nuclear Propulsion Information security clearance for this role.
Benefits
- Generous holiday allowance
- Matched contribution pension scheme, with life assurance
- Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+
- Employee share scheme
- Employee shopping savings portal
- Payment of Professional Fees
- Reservists in the armed forces receive 10-days special paid leave
- Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement.
- ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity
- Excellent development opportunities and benefits package including an employee assistance programme supporting physical, mental and financial wellbeing.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
data transferfile workflowsIT administrative tasksanti-virus scanningtroubleshootingMicrosoft SharePointMicrosoft OfficeWindows-based IT serversfile movementsecurity requirements
Soft Skills
analytical skillsproblem-solving skillscustomer service skillsteamwork
Certifications
Naval Nuclear Propulsion Information security clearance