Customer Site Support Technician
Azenta Life Sciences
full-time
Posted on:
Location Type: Office
Location: Princeton • New Jersey • United States
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Salary
💰 $22 - $28 per hour
About the role
- Coordinate with on-site leadership to anticipate customer needs
- Perform project task(s) to best of ability as assigned by on-site leadership
- Perform or facilitate the creation of client specific SOPs, Project Definitions and other customer documents
- Sample receipt and QC, coordinating and triaging shipments to appropriate departments/vendors, sample shipment receipt verification by either paper form or database (chain of custody is critical to ensure sample integrity)
- Freezer defrosting and cleaning, destruction of samples as permitted, and return of samples back into inventory
- Ability and willingness to work with LN2 (after appropriate training is received)
Requirements
- Associates degree and/or Bachelor's Degree in Life Sciences/Sciences field (Biology, Chemistry, Biotechnology, etc.) is highly preferred
- 2-3 years of experience with handing (receipt, storage, and destruction) preclinical and clinical samples
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
sample receiptquality controlsample shipment verificationfreezer defrostingsample destructioninventory managementLN2 handling
Soft Skills
coordinationanticipation of customer needsfacilitationcommunication