Customer Support Engineer
Azbuka Nursery
full-time
Posted on:
Location Type: Remote
Location: California • United States
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Salary
💰 $112,000 - $178,000 per year
About the role
- Provide technical support to customers via multiple channels
- Assist in troubleshooting and resolving issues with the company's products
- Collaborate with internal teams to improve product and service quality
- Maintain accurate records of customer interactions and follow up as needed
Requirements
- Experience in customer support engineering
- Technical troubleshooting skills
- Strong problem-solving abilities
- Familiarity with software and systems used in customer service
- Ability to work collaboratively in a team environment
Benefits
- Competitive compensation and benefit packages
- Health insurance
- Support for employees' physical and mental health
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
technical troubleshootingcustomer support engineering
Soft Skills
problem-solvingcollaboration