aytm

Senior Director of People Operations

aytm

full-time

Posted on:

Location Type: Remote

Location: New Jersey • United States

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Salary

💰 $185,000 - $220,000 per year

Job Level

Senior

About the role

  • Lead the design and execution of people programs that support organizational growth, engagement, and performance.
  • Partner with executive leadership to identify workforce needs, talent strategies, and organizational development priorities.
  • Develop scalable onboarding, performance management, leadership enablement, and career development frameworks.
  • Ensure people initiatives align with business priorities, company values, and long-term organizational sustainability.
  • Support organizational design initiatives including role clarity, leveling frameworks, and workforce planning.
  • Establish programs and feedback mechanisms that strengthen employee engagement, retention, and workplace effectiveness.
  • Serve as a trusted and objective resource for employees and managers in navigating workplace challenges and development opportunities.
  • Create and maintain clear expectations and frameworks around communication, conduct, and team collaboration.
  • Measure and improve employee experience through engagement surveys, retention analysis, and workforce insights.
  • Maintain accountability for HR compliance across all regions where aytm operates.
  • Partner with Legal, Compliance, and Security teams to ensure People programs align with regulatory requirements, internal policy frameworks, and certification obligations.
  • Oversee policy development, training, documentation, and enforcement.
  • Ensure People processes support audit readiness and risk mitigation efforts.
  • Maintain neutrality, confidentiality, and ethical standards in all People-related matters.
  • Own and continuously improve HRIS, ATS, performance management, and People analytics platforms.
  • Drive adoption of scalable systems, automation opportunities, and operational workflows that improve efficiency and data accuracy.
  • Oversee benefits administration, compensation program support, and open enrollment processes.
  • Develop and maintain People Operations documentation, training materials, and execution standards.
  • Partner with leadership to design recruiting strategies aligned with growth and hiring quality.
  • Oversee workforce planning, hiring pipeline forecasting, and recruiting process optimization.
  • Support compensation frameworks, leveling architecture, and career growth pathways.
  • Lead and develop the People Operations team through coaching, accountability frameworks, and professional development programs.
  • Establish execution standards, documentation rigor, and program scalability across the People function.
  • Partner cross-functionally to ensure alignment between People initiatives and operational execution.
  • Establish workforce metrics and dashboards that provide visibility into engagement, retention, hiring effectiveness, and organizational health.
  • Translate workforce insights into executive-ready reporting that supports strategic decision making.
  • Support leadership planning cycles, retrospectives, and business reviews with data-driven People insights.

Requirements

  • 8–12+ years of experience in People Operations, HR leadership, or organizational development roles.
  • SHRM-CP/SCP and/or HRCI’s PHR/SPHR certified
  • Proven experience building People infrastructure within scaling or high-growth organizations.
  • Strong knowledge of global employment law, compliance frameworks, and workforce governance.
  • Demonstrated ability to design and implement scalable People programs and systems.
  • Experience supporting distributed or global teams preferred.
  • Strong executive communication skills and ability to influence across functions.
  • Experience leveraging data, automation, and People analytics tools to improve organizational outcomes.
  • Strategic mindset, high emotional intelligence, and strong operational execution discipline.
Benefits
  • Unlimited, responsible PTO - With a recommended minimum number of days taken each year
  • Affordable Insurance -$0 deductible Health plans plus dental, vision, and more!
  • 401k retirement - Account with automatic company contributions
  • Dependent Care - a pre-tax benefit account that you can fund to pay for eligible dependent care services
  • Professional Development - Bring your professional Development needs to the table and get your career nourished
  • In-Home Snack allowance - Who doesn’t love some yummies to get you through the day?
  • Cellphone/Internet credits - Get tax-free credits to use toward your cell phone and internet utilities.
  • Equipment and Structured Onboarding - We will provide you with the equipment and tools you need, along with great onboarding courses to set you up for success.
  • Paid Volunteer Time - We support you helping others
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
People Operationsorganizational developmentonboarding frameworksperformance managementleadership enablementcareer development frameworksworkforce planningHR compliancedata-driven reportingPeople analytics
Soft Skills
executive communicationinfluenceemotional intelligenceoperational executioncoachingaccountabilitystrategic mindsetemployee engagementworkplace effectivenessconfidentiality
Certifications
SHRM-CPSHRM-SCPPHRSPHR