Release and Environments Manager
Coates Group
AWSAzureCloudDockerJenkinsKubernetesPMPPythonSDLC
Professional Services Manager – APAC
Axis Communications
full-time
Posted on:
Location Type: Hybrid
Location: Sydney • 🇦🇺 Australia
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudTCP/IP
About the role
- The Professional Services Manager is the go-to person and will have the primary responsibility of building and executing the strategy for Professional Services within the APAC.
- Provide input to the global program strategy, business plan, collaboration in driving the initiative, and continuous alignment.
- Help drive and support the process from project registration to final delivery, invoicing, and payment.
- Create value for customers and partners and thereby build long-term business relationships.
- Coordinate and execute Professional Services activities with HQ and across regions and create a tactical plan for the Head region (e.g., including training, communication/marketing, and sales activities – in partnership with relevant functions/resources at HQ and within the Head region).
- Facilitate and foster cooperation and buy-in from the Sales and Sales Engineering teams across regions.
- Support contract discussions and communication between HQ and the region/customer.
- Protect and expand Axis sales by creating product pull-through, i.e., associated product revenue generated by having the Professional Services project.
- Help create trust and build the brand through Professional Services.
Requirements
- Bachelor’s degree in business information systems, engineering, or equivalent
- Min 5 years’ experience in technology, business development, or sales
- Solid project management experience
- Extensive system design and integration experience (site surveys, camera placement, network design, bandwidth/storage calculations, pixels on target, application drawings (Visio, CAD), etc. in major projects)
- Extensive industry knowledge of 3rd party hardware and software technology platforms
- Experience in working with and supporting various SaaS or cloud-based technologies
- Strong networking knowledge (TCP/IP, Routers, Switches, VPNs, etc.)
- Extensive knowledge of image quality, video transport protocols, and compression technologies
- Knowledge of the physical security and IT markets, including relevant products, technology, and future trends
- Ability to understand and create detailed RFI/RFP responses and submittals, project bill of materials, reference architectures, and other supporting project documentation
- Strong influencing and customer relationship skills
- Excellent communication and presentation skills
- Possess consultative thinking and approach
Benefits
- Positive work environment where your voice matters.
- Team Fika—Swedish for: Making time for friends and colleagues to grab a coffee and something to eat—we value team connection and collaboration.
- Commitment to sustainability and social responsibility: Axis is a member of The United Nations Global Compact.
- Access to learning and development opportunities.
- Employee benefits including monthly gym and home internet allowance.
- Group Life and TDP Insurance.
- Counselling services to you and your immediate family through our Employee Assistance Program.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementsystem designintegrationSaaScloud-based technologiesnetworkingTCP/IPvideo transport protocolscompression technologiesRFI/RFP responses
Soft skills
influencing skillscustomer relationship skillscommunication skillspresentation skillsconsultative thinking
