Axians

Inside Sales Representative – Public Administration, New and Existing Customers

Axians

full-time

Posted on:

Location Type: Hybrid

Location: Germany

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About the role

  • Proactively contacting prospects and existing customers by phone across the DACH region, with a particular focus on public administration
  • Running campaigns to assess needs and invite prospects to presentations without sales pressure
  • Handling inquiries from existing customers, preparing quotes and supporting them through to the decision
  • Identifying market trends and business opportunities in collaboration with field sales and team leadership
  • Maintaining customer data, call notes and quotes in the CRM system (MS-Sales)
  • Close collaboration with inside and field sales and actively helping to shape telephony processes

Requirements

  • Commercial training, ideally with an IT focus, or an equivalent qualification
  • Experience in inside sales or telephone-based customer support, especially in an IT environment or with complex technical topics
  • Confident use of MS365 tools (Outlook, Teams, Excel, SharePoint) and ideally experience with CRM systems such as MS-Sales
  • Enjoyment of active telephone outreach (inbound & outbound) and the ability to address technical staff and executives professionally and appropriately for the audience
  • Interest in modern IT applications and willingness to learn product details
  • Strong communication and teamwork skills, customer orientation, independent and structured working style, high motivation and determination
Benefits
  • Performance bonuses and employment within a collectively agreed / secure, stable and growing industry environment
  • Participation in the company share program, including subsidised free shares and support for company pension schemes
  • Flexible working models (e.g., part-time, flexitime, trust-based hours, 4-day week, …) and the option for mobile working
  • Employee discounts with over 700 well-known providers
  • State-of-the-art work equipment to support your daily business (laptop, smartphone, company car) and of course free drinks and fresh fruit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inside salestelephone-based customer supportcustomer data managementquote preparationmarket trend identificationbusiness opportunity assessment
Soft skills
strong communication skillsteamwork skillscustomer orientationindependent working stylestructured working stylehigh motivationdetermination
Certifications
commercial trainingIT qualification