Axians

Inside Sales Representative – Public Sector

Axians

full-time

Posted on:

Location Type: Hybrid

Location: Germany

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Job Level

Junior

About the role

  • Proactively contact prospects and existing customers by phone across the DACH region
  • Run campaigns to assess customer needs and invite them to online or on-site presentations
  • Handle inquiries from existing customers, prepare quotes and follow up until a decision is made
  • Identify market trends and new business opportunities in cooperation with field sales and team management
  • Maintain customer data, call notes and proposals in the CRM system (MS-Sales)
  • Work closely with inside and field sales and actively contribute to the development of telephony processes

Requirements

  • Commercial/business qualification, ideally in an IT-related field, or equivalent qualification
  • Experience in inside sales or telephone-based customer support, preferably in an IT environment or with complex technical products
  • Confident use of MS365 tools (Outlook, Teams, Excel, SharePoint) and ideally experience with CRM systems such as MS-Sales
  • Enjoy proactive telephone outreach (inbound & outbound)
  • Interest in modern IT applications and willingness to learn our products
  • Strong communication skills, team-oriented, customer-focused, with an independent and structured working style
Benefits
  • Performance bonuses and employment within a collectively bargained, secure, stable and growing industry
  • Participation in the company's share program, including subsidized free shares and support for company pension schemes
  • Flexible working time models (e.g., part-time, flexitime, trust-based hours, 4-day week, …) and the option for mobile/home working
  • Employee discounts with over 700 well-known providers
  • State-of-the-art work equipment to support you daily (laptop, smartphone, company car) and, of course, free drinks and fresh fruit

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
inside salestelephone-based customer supportcustomer needs assessmentquote preparationmarket trend identificationtelephony processes development
Soft skills
strong communication skillsteam-orientedcustomer-focusedindependent working stylestructured working style
Certifications
commercial qualificationbusiness qualificationIT-related qualification