Axcess Merchant Services

Human Resources

• - Plan, organise, and independently deliver engaging induction and refresher training sessions for new and existing employees.
• - Develop, update, and maintain training materials, ensuring content is accurate, consistent, and aligned with business goals.
• - Collaborate with managers, subject matter experts, and external providers to deliver specialist sessions and gather feedback.
• - Track participation, monitor effectiveness, and follow up with employees and line managers to identify improvements.
• - Support training logistics, including scheduling, attendance tracking, and reporting, while contributing to continuous improvement initiatives to enhance employee development and engagement.
• - Conduct DBS and reference checks for new hires.
• - Manage onboarding and offboarding processes, including inductions and HR system setup.
• - Maintain accurate and confidential employee records in line with GDPR.
• - Track staff absences, annual leave, and sickness records.
• - Prepare HR documents, letters, and reports.
• - Act as the first point of contact for HR platform queries.

HR and Training Officer