Axalta

Technical Service Manager, Automotive OEM

Axalta

full-time

Posted on:

Location Type: Office

Location: Montgomery • Alabama • United States

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Tech Stack

Assembly

About the role

  • Support customer’s day-to-day operations through regular attendance at customer production, quality, and engineering meetings.
  • Serve in an advisory capacity to our labs for field service & product/process needs.
  • Understand the role of all products and look for ways to bring new products or processes into the site for better productivity and profitability.
  • Document key work streams and communicate to others to leverage best practices.
  • Take necessary action to prevent or eliminate problems with the paint or paint systems.
  • Provide accurate demand forecast data for builds, volume of products used and future use.
  • Manage onsite technical service personnel and promote training/development opportunities.
  • Coordinate visits by management and product personnel to best utilize their time and meet customer requirements.
  • Monitor product supply chain issues.
  • Manage the account to exceed expectations.

Requirements

  • High School Diploma required with a Bachelor’s degree strongly preferred.
  • Minimum of 5-10 years OEM industry experience as SME (subject matter expert) re. manufacturing processes, paint formulation, paint application, OEM technology approval requirements, and assembly plant operations.
  • Proficiency in Korean an added plus (spoken and written).
  • Strong English fluency.
  • Demonstrated capability to interact with all levels at customer assembly plant up to and including the Plant Manager.
  • Proven track record of problem solving and negotiation skills.
  • Effective written, oral communication, and presentation skills.
  • Proficient computer skills in Word, Excel, and PowerPoint.
Benefits
  • 100% onsite presence at a customer location in Montgomery, AL.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
manufacturing processespaint formulationpaint applicationOEM technology approvalassembly plant operationsproblem solvingnegotiation
Soft Skills
communicationpresentationinterpersonal skillsleadershiporganizational skills
Certifications
High School DiplomaBachelor’s degree