Awager

Account Manager

• Define and lead the overall account management strategy, ensuring it aligns with company goals and client needs.
• Build and maintain senior-level relationships with key clients, including casinos, online gaming platforms, and other gambling-related businesses.
• Drive account growth by identifying opportunities to expand service offerings, increase retention, and maximize client value.
• Serve as the strategic partner and escalation point for high-value accounts.
• Collaborate with commercial, product, compliance, and legal functions to deliver integrated solutions.
• Establish frameworks for contract negotiation and renewals that balance client satisfaction with company objectives.
• Monitor account performance, analyze data, and provide actionable insights that inform decision-making and strategy.
• Ensure client relationships remain compliant with European gaming and gambling regulations.
• Identify and execute cross-sell and upsell opportunities in partnership with commercial teams.
• Act as a thought leader, regularly sharing product updates, market intelligence, and industry trends with clients.

Awager

Head of Account Management

Partnership Manager