Avrios

Revenue Operations

• Lifecycle governance: Drive end-to-end optimization of Salesforce CPQ, translating complex commercial strategies into sophisticated product offers, pricing logic, and automated approval workflows.
• Quote-to-cash alignment: Ensure the CPQ engine accurately reflects real pricing structures and contractual processes, smoothing the path from initial quote to finance-ready data.
• Scalable system design: Lead the evolution of core data models and Flow automations, ensuring the platform is built for long-term performance rather than short-term fixes.
• M&A and migration leadership: Serve as the technical lead for CRM migrations and system consolidations, maintaining a unified and robust data model during global expansions and entity integrations.
• Strategic GTM advisor: Work directly with Sales, RevOps, and Finance leadership to translate high-level business requirements into scalable technical configurations.
• Revenue operations synergy: Collaborate closely with Data and RevOps teams to ensure optimal system coherence, with a focus on pipeline visibility and reliable reporting across the customer lifecycle.
• System integrity and performance: Maintain high standards for data quality and system health, making the platform a trusted source of truth adopted by GTM teams.
• Proactive issue resolution: Identify and remove friction points within the Salesforce ecosystem, going beyond maintenance to drive continuous platform improvement.

RevOps, Salesforce Experience

Operations

• Define and operationalize Customer Success workflows across France, covering the full customer lifecycle from onboarding to expansion.
• Serve as the single source of truth for retention performance by owning GRR/NRR definitions, segmentation, and reporting.
• Translate Customer Success strategy into scalable workflows, automation, and reporting across the CX technology ecosystem.
• Own and elevate the French CS operating rhythm, including renewal pipelines, health and risk reviews, adoption and value realization reporting, QBR tracking, and churn-risk governance.
• Act as a strategic thought partner to the Director of Customer Success, France, providing forward-looking analysis on retention, expansion, churn drivers, and structural blockers.

RevOps, Salesforce Experience

Senior CS Operations Manager, SaaS