Avolta

F&B General Manager

Avolta

full-time

Posted on:

Location Type: Office

Location: Philadelphia • Pennsylvania • United States

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Salary

💰 $70,035 - $82,394 per year

About the role

  • Manage a QSR restaurant or small cluster of restaurants or points-of-sale
  • Ensure the restaurant is clean, staffed, open for business, and operates to high operational and financial standards
  • Oversees daily opening and closing procedures to ensure the restaurant is clean, secure, and ready for service
  • Leads staffing efforts including hiring, scheduling, and deploying team members to maximize efficiency and coverage
  • Fosters a positive work environment through coaching, recognition, and development aligned with business goals
  • Monitors financial performance, manages budgets, and implements strategies to drive revenue and control costs
  • Manages inventory levels, product ordering, vendor relationships, and ensures equipment is maintained and operational
  • Ensures compliance with all health, safety, and sanitation standards through training and daily oversight
  • Upholds brand standards, labor agreements, and lease requirements while educating staff on operational expectations
  • Resolves customer and employee concerns with sound judgment and supports marketing initiatives to enhance guest experience
  • Utilizes management systems and tools effectively and encourages staff adoption of new technologies to improve operations
  • Supports onboarding and offboarding processes, ensuring proper training, documentation, and compliance with company procedures

Requirements

  • The combination of education and professional experience must exceed 5 years
  • Requires 2 years of experience supervising a team of operations professionals engaged in executing F&B programs
  • Requires 5+ years of operations experience engaged in delivering F&B and customer service programs
  • A bachelor's degree can count for 2 of the 5-year requirement; graduation from a Food Service Management or Culinary program may substitute for a portion of the time-based experience requirement
  • Knowledge of state and federal employment, and health & safety regulations and statutes
  • Demonstrates knowledge of F&B policies and products, service, quality, equipment, and operations standards
  • Excellent interpersonal, verbal, and written communication skills
  • Proficiency in F&B technology platforms including POS systems, inventory management software, scheduling systems, and reporting tools
  • Demonstrated success managing a P&L, adhering to a budget focusing on profitability and efficiency
  • Business acumen with operations mindset required to understand the long-term implications of operations management and customer experience planning to advance organizational goals
  • Demonstrated history of understanding the needs of retail business operations, brand partners, landlord stakeholders, the F&B associate population, and individual store circumstances
  • Demonstrated history of creating and maintaining positive work environments through coaching, developing, and leading teams to achieve common goals.
Benefits
  • Health, dental and vision insurance
  • Generous paid time off (vacation, flex or sick)
  • Holiday pay
  • 401(k) retirement plan
  • Company paid life insurance
  • Tuition reimbursement
  • Employee discounts across all company brands
  • Employee assistance program
  • Training and exciting career growth opportunities
  • Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
operations managementfinancial performance monitoringbudget managementinventory managementvendor relationship managementF&B program executioncustomer service program deliveryP&L managementhealth and safety compliancestaff training
Soft Skills
interpersonal communicationverbal communicationwritten communicationcoachingteam leadershipproblem-solvingpositive work environment creationstaff developmentsound judgmentbusiness acumen
Certifications
bachelor's degreeFood Service Management certificationCulinary program certification