Retail Shift Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: Norfolk • Virginia • United States
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Salary
💰 $18 - $21 per hour
About the role
- Execute opening, daily, and closing procedures following company policies and operational checklists.
- Lead and support retail associates during assigned shifts, ensuring tasks are completed and standards are met.
- Keep the store clean, organized, and visually appealing throughout the day.
- Monitor equipment and promptly report any maintenance needs.
- Assign daily tasks and ensure proper coverage for smooth operations.
- Maintain compliance with labor regulations, including breaks and meal periods.
- Act as Manager on Duty (MOD) during shifts, handling escalated issues and ensuring everything runs seamlessly.
- Operate POS systems, process transactions accurately, and uphold cash handling and security protocols.
- Monitor inventory, assist with receiving merchandise, and report any discrepancies or shortages.
- Support visual merchandising standards, including planogram execution, seasonal resets, and promotional displays.
- Deliver outstanding customer service, resolve concerns professionally, and inspire the team to meet service goals.
- Train associates on brand standards, operational procedures, and customer engagement techniques.
- Ensure compliance with all safety and health standards and train staff on safety protocols.
Requirements
- 2+ years in retail/customer service
- 6+ months in a supervisory or lead role
- Bachelor's degree preferred or equivalent experience
- Skills: POS systems, cash handling, inventory management, and visual merchandising
Benefits
- Quarterly bonus opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
POS systemscash handlinginventory managementvisual merchandising
Soft Skills
leadershipcustomer servicecommunicationproblem-solvingteam inspiration
Certifications
Bachelor's degree