Assistant General Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: New Orleans • Louisiana • United States
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About the role
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the GM/F&B Multi Unit Manager I in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Interviews job candidates, makes hiring, termination, advancement, promotion or any other status change decisions for associates within the unit. Promotes HMSHost as an employer of choice within the local community
- Reads and understands financial and operational data and reports to monitor progress towards unit goals and assigns associates to meet those objectives.
- Manages the day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Ensures company and branch diversity and inclusion philosophy is understood and actively executed within the restaurant
- Uses judgment and discretion to resolve customer and associate questions and problems and determines when to refer more complex issues to senior level leaders
- Ensures compliance with all company adult beverage policies, and ensures all restaurant staff understand and follow AB procedures
- Assigns work tasks and activities, prepares schedules, and ensures that all shifts are covered
- Actively ensures all associates take all mandated rest breaks and meal periods
- Ensures display areas are appropriately clean, stocked, and visually appealing
- Ensures all equipment is in good working order
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
- Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Places orders for individual units, receives goods, processes invoices
- Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements
- Ability to work shifts during various operating days and hours each week; during opening, during busy day parts, and during closing to monitor restaurant associates’ work activities during these different days and times.
- Knowledge of all applicable federal, state, and local sanitary, safety, and health standards, and all procedures and protocols to comply with HACCP standards
Benefits
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Applicant Tracking System Keywords
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Hard Skills & Tools
cash handlingschedulinginventory managementHACCP compliancefinancial reportingoperational data analysiscustomer servicestaff supervisionproblem resolutionsafety compliance
Soft Skills
leadershipcommunicationjudgmentdiscretionteam managementconflict resolutionorganizational skillscustomer relationsdiversity and inclusioncommunity engagement