Senior Director, Operations
Avolta
full-time
Posted on:
Location Type: Office
Location: Montreal • Montana • United States
Visit company websiteExplore more
Salary
💰 $129,200 - $171,916 per year
Job Level
About the role
- Directs, plans and manages a multi-concept Food and Beverage location with complex operations as determined by revenue level, labor, union involvement, landlord relations, geographic span of responsibility, number of concepts, DBE Subtenants and joint ventures
- Accountable for achieving the location’s financial goals
- Oversees the daily operations of a multi-concept location and ensures delivery of the highest level of service, sanitation and customer relations
- Facilitates the development and implementation of the annual budget, financial forecasts and other business goals, and leads unit management to ensure budgeted sales and profit goals are achieved
- Directs location staff to ensure compliance with applicable company standards, policies, practices and objectives
- Evaluates operations and seeks opportunities to continuously improve service
- Develops, maintains, and fosters growth of landlord, brand and DBE partner relationships
- Authorizes hiring, firing, advancement, promotion or any other status change of location associates
- Serves as a resource to others in resolution of complex problems and issues
Requirements
- High School diploma or general education development (GED) diploma; 2 years of formal post-high school education in the field of Hospitality or Restaurant Management preferred
- 6-8 years of management experience in high volume, multi-unit Food and Beverage operations or other related management experience
- Advanced working knowledge of Microsoft Office, PeopleSoft Financials and Micros POS system skills a plus
- Excellent time and project management skills, as well as proven presentation skills
- Knowledge of product, quality, and operations standards
- Ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing manner including executive team, union representatives, branded partners and a very diverse group of hourly associates
- Ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customers
- Basic keyboarding or other repetitive motions
- Ability to lift or push objects weighing up to 40 lbs.
Benefits
- Health, dental and vision insurance
- Generous paid time off (vacation, flex or sick)
- RRSP retirement plan
- Company paid life insurance
- Tuition reimbursement
- Employee assistance program
- Training and exciting career growth opportunities
- Referral program – refer a friend and earn a bonus
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
management experiencefinancial forecastingbudget developmentservice standardsquality standardsoperations standardsproject managementpresentation skillsMicrosoft OfficePeopleSoft Financials
Soft Skills
customer relationsproblem resolutioninterpersonal skillsteam leadershipcommunication skillstime managemententhusiasmoutgoing demeanorcollaborationrelationship building
Certifications
High School diplomaGED diplomaHospitality Management education