Supervise stock associates during assigned shifts; assign tasks, set priorities, and ensure timely execution of receiving, stocking, and inventory procedures.
Ensure team adherence to opening/closing checklists, stockroom standards, and asset protection protocols; conduct shift inspections for organization, labeling, and secure storage.
Coordinate incoming freight—receiving, counting, and processing deliveries; document and report shortages, overages, and damages within required timeframes.
Manage floor replenishment to maintain in-stock levels; partner with sales teams to identify outs and prioritize restocking by business need and planogram/merchandising standards.
Oversee processing of returns, damaged, and outdated goods for vendor credit; maintain accurate documentation and timely completion of procedures.
Utilize RMS/WMS/ERP (e.g., SAP, RMS) to track stock levels, process orders, and maintain records; assist with cycle counts, investigate variances, and support annual physical inventory.
Maintain clean, organized, and safe stock areas; ensure proper equipment use, storage practices, and PPE/OSHA compliance; escalate maintenance needs.
Provide on-the-job coaching; reinforce SOPs, safety practices, and performance expectations; give real-time feedback and support cross-training.
Share shift updates on KPIs (e.g., receiving throughput, pick/replenishment accuracy, outs), staffing needs, and process improvements with management.

Requirements

3+ years combined experience in stock operations, inventory, or warehouse functions.
2+ years of shift lead or supervisory experience in retail stockroom or warehouse environments.
High school diploma or equivalent required; Associate degree in Business or Supply Chain preferred (may count toward experience per company policy).
Working knowledge of inventory management systems (RMS/WMS/ERP); SAP experience preferred.
Proficiency with Microsoft Office (Excel for basic reporting—filters, sort, PivotTables preferred).
Familiarity with FIFO, ticketing/labeling standards, and loss prevention controls.
OSHA Power Industrial Truck (PIT)/MHE certification (or ability to obtain upon hire) preferred.
Safety training (PPE, ergonomics, ladder safety) preferred.

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills

inventory managementstock operationswarehouse functionsreportingFIFOticketing standardslabeling standardsloss prevention controlscycle countsprocess improvements

Soft skills

supervisory experienceteam coordinationcoachingreal-time feedbacktask prioritizationorganizational skillscommunicationperformance expectationssafety practicescross-training

Certifications

OSHA Power Industrial Truck certificationsafety training