Shift Manager
Avolta
full-time
Posted on:
Location Type: Office
Location: Indianapolis • United States
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Salary
💰 $19 - $21 per hour
About the role
- Completes opening, daily and closing procedures/checklists in accordance with company policies/procedures
- Assists the AGM/GM in managing by supervising day-to-day activities of associates within a defined individual or group of restaurants or points-of-sale
- Participates in the interview process, provides input in hiring, recommends termination, advancement, promotion or any other status change to the GM for associates within the unit
- Assigns work tasks and activities, participates in preparing schedules, and ensures that all shifts are covered
- Actively ensures all associates take all mandated rest breaks and meal periods
- Ensures display areas are appropriately clean, stocked, and visually appealing
- Ensures all equipment is in good working order
- Operates cash register and voids transactions as needed while following all HMSHost cash handling policies and procedures, and maintains proper security of cash at all times
- Monitors compliance with wellness and safety procedures and guidelines, builds awareness about wellness and safety, and reports any safety concerns to the GM
- Understands and performs all Health and Safety activities as specified in the Manager’s Guide to Associate Health and Safety
- Places orders for individual units, receives goods, processes invoices
- Ensures that the company has most current contact information for all associates working in the restaurant.
Requirements
- Requires a minimum of 2 years food and beverage, cash handling, and customer service experience
- Requires a minimum of 6 months supervisory or lead experience in a restaurant or production kitchen
- Requires the ability to speak, read and comprehend instructions, short correspondence, and policy documents, as well as converse comfortably with customers
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
cash handlingfood and beverage servicesupervisory experiencecustomer serviceschedulinginventory managementhealth and safety complianceequipment maintenancetransaction processingorder management
Soft Skills
leadershipcommunicationteam managementproblem-solvingorganizational skillscustomer interactionattention to detailtime managementconflict resolutionadaptability