Responsible for claim settlement of predominately complex personal lines claims via telephone with a key focus on quality and customer service
Work with premiere property vendors to quantify the claim and apply cost saving guidelines in the quantification of loss and expense without compromising the delivery of superior customer service.

Requirements

3+ Years of property insurance claims experience, handling large losses and/or field tasks
CIP designation completed or currently in progress; must have successfully completed at least one CIP course
Atlantic Licenses Obtained
Handling first-party property insurance claims are considered an asset, including but not limited to building owner/tenant, business income, stock, cargo, builder's risk, crime and equipment claims for a wide variety of industries
Ability to work in a fast-paced environment to support customer demand
High level of comfort dealing directly with key property insurance clients and brokers on all claim related issues and other assistance as required
Computer proficiency; Excel, Word, PowerPoint, Outlook, Guidewire
High level of prioritization and organization skills
Think critically and coordinate with all stakeholders to ensure you receive the best outcomes.
You are hardworking and a self-motivated problem-solver
Excellent oral and written communication skills.
Licenses for claims adjusting in any provinces (not a requirement but a big asset)
Assist and support during high volume catastrophes as needed (Evenings and Weekends)

Benefits

Compelling rewards package including base compensation
Eligibility for annual bonus
Retirement savings
Share plan
Health benefits
Personal wellness
Volunteer opportunities
Outstanding Career Development opportunities
Competitive vacation package with the option to purchase 5 extra days off per year
Corporate wellness programs to support our employees’ physical and mental health
Hybrid flexible work model

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

property insurance claims experiencehandling large lossesfirst-party property insurance claimsbuilding owner/tenant claimsbusiness income claimsstock claimscargo claimsbuilder's risk claimscrime claimsequipment claims

Soft Skills

customer serviceprioritization skillsorganization skillscritical thinkingproblem-solvingself-motivatedcommunication skills

Certifications

CIP designationAtlantic Licensesclaims adjusting licenses