Senior Product Manager – Playlist Experience
Spotify
Product Owner – CRM, Salesforce
Avinode Group
full-time
Posted on:
Location: 🇸🇪 Sweden
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Lead the evolution of our CRM system, working toward company-wide revenue goals
- Manage and develop our Salesforce instance, ensuring seamless integration with other tools and systems via Mulesoft
- Support commercial teams to maximize the platform's potential
- Define and document business requirements, ensuring processes are well-supported and optimized
- Manage upgrades, resolve bugs, and implement new functionalities
- Collaborate closely with sales, marketing, customer success management (CSM), and customer experience (CX) teams
- Maintain data quality and ensure a sustainable system
- Create and manage Salesforce flows, reports, and dashboards
Requirements
- Strong experience in Salesforce (Salesforce certification preferred)
- 4+ years in agile or Lean project management, particularly with CRM applications
- Excellent analytical skills and a proven ability to break down complex processes
- Knowledge in building Salesforce flows and understanding SaaS metrics
- Experience working with Mulesoft or a similar integration platform, preferably within payment and billing processes
- Experience in Microsoft Dynamics 365 is a plus
