AVI-SPL

AV Support Technician

AVI-SPL

full-time

Posted on:

Location: Massachusetts • 🇺🇸 United States

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Job Level

Junior

About the role

  • Work in partnership with the Customer, management team, Global Helpdesk, and SIG teams to provide on premises support for AVI-SPL customers at customer site(s)
  • Setup and breakdown of conference spaces to meet the customers event needs
  • Perform preventative maintenance tasks to help maintain customer spaces including ensuring that all technology works as designed and testing/repairing various hardware components
  • Clean various AV equipment including camera lenses, monitors and equipment fans
  • Responsible for job site documentation and providing client training on the AV Technology as needed
  • Perform support tasks in a timely and quality conscious manner including meeting support, installing non-complex AV components, and video/audio recording support where applicable
  • Collaborate with internal/external teams in a professional manner
  • Understand and adhere to local safety standards for all site duties
  • Setup, operate and troubleshoot various audio/video systems
  • Travel to various job sites as required
  • Work hours may vary based on client requirements and may include travel; may deal with a construction site type of work environment

Requirements

  • Ability to effectively communicate with employees, customers and colleagues
  • Ability to use hand and power tools in a safe and efficient manner including soldering & crimping connectors
  • Ability to work and think independently and ensuring to meet deadlines
  • Intermediate computer knowledge
  • Knowledge of basic signal flow for audio, video and control
  • Valid Driver's License and a Motor Vehicle Record that meets AVI-SPL driving standards
  • Minimum of a High School Diploma or equivalent
  • Minimum of 1 – 3 years of audiovisual integration experience preferred
  • Formal education in Electronics or related field preferred (nice-to-have)
  • Preferred external training: AMX Intro to Networking for AV Professionals; Crestron Professional Installation; Exton AV Associate Certification; AVIXA Quick Start to the Audio-Visual Industry; AVIXA CTS General Certification