Avex E-commerce

Ecommerce

• The Senior Solutions Architect is a strategic technical leader responsible for designing scalable, high-performance eCommerce solutions that align with Avex’s business goals and deliver exceptional customer experiences.
• They ensure all technical architectures are modern, future-proof, and uphold Avex’s reputation as a premier provider of Shopify-based eCommerce services.
• In the pre-sales stage, they provide technical expertise, assess feasibility, and craft demos and proposals to support deal closure.
• Once projects are underway, they transition into a technical leadership role during execution, guiding architecture decisions, collaborating with development teams, and ensuring solutions are implemented to spec.
• Beyond individual projects, the Senior Solutions Architect champions innovation, process improvement, and cross-functional collaboration. They serve as the critical link between business objectives and technical delivery ensuring every solution is not only technically sound but also built for long-term client success and scalability.

Senior Solutions Architect – Shopify Expert

Sales

• Helping the sales team to improve their productivity by contacting customers or partners to arrange appointments and ensuring all Sales Representatives have high-quality, up-to-date support material
• Coordinate sales team by managing schedules, filing important documents and communicating relevant information
• Proficiency in Sales CRM Tools such as Hubspot and Salesforce
• Understand customer needs and requirements
• Route qualified opportunities to the appropriate sales executives for further development and closure
• Research accounts, identify key players, and generate interest
• Maintain a self-starter attitude while supporting the creation of outreach strategies for new lead generation methods
• Monitor and attend meetings with prospects while handling the introductions and follow-up with the sales representatives
• Be the first point of contact for new business prospects and determine the next steps for each prospect moving forward
• Set up meetings or calls between (prospective) customers and Sales Representatives

Sales Coordinator

Marketing

• Support B2B marketing initiatives for Avex’s internal agency brand and client retention marketing efforts.
• Agency-side role working across multiple eCommerce brands with prior B2B marketing experience.
• Produce high-quality copywriting for B2B audiences: blog posts, case studies, email campaigns, event promotions.
• Coordinate B2B-focused advertising campaigns, schedule posts, manage event logistics, track budgets, and write blogs tailored to agency and partner audiences.
• Collaborate with internal teams to execute marketing strategies that promote the agency’s services and highlight expertise in the eCommerce space.
• Conduct market research to identify growth opportunities, particularly in the B2B eCommerce sector.
• Create compelling content—blogs, case studies, presentations—that showcases Avex’s value to prospective and current clients.
• Manage the agency’s digital presence, update website content, coordinate B2B social media posts, and support email marketing campaigns.
• Develop content briefs for client email campaigns focused on D2C retention marketing strategies; write and schedule D2C email campaigns.
• Segment email lists, conduct A/B testing, and ensure compliance with email best practices.
• Assist in planning B2B-focused webinars, workshops, conferences, and partner events; write promotional copy and follow-up communications.
• Support partnership initiatives with eCommerce platforms, technology providers, and industry associations, crafting content for joint marketing efforts.
• Track and analyze KPIs for B2B campaigns and content performance; prepare reports to inform data-driven improvements.

Marketing Coordinator, B2B/Agency Marketing

Technical Project Manager

• The Senior Technical Project Manager role is critical to the success of our agency. They're the driving force behind implementing intricate eCommerce strategies, showcasing a deep understanding of technical aspects such as third-party integrations and migrations. With complete ownership over projects, they collaborate closely with clients and internal teams to ensure successful launches of Shopify Plus websites for various brands. This role demands not only strong project management skills but also a solid grasp of Shopify's capabilities. They excel in navigating complexities and delivering tailored solutions that meet clients' goals effectively.
• Client Onboarding: Review all sales notes and documents to understand specific client needs. Determine the onboarding plan in collaboration with the client. Set up all necessary tools and ensure team access. Coordinate all workshops, check-ins, and presentations. Create Avex-branded decks and ensure use of branded templates by the team.
• Client Relationship Management: Cultivate and maintain strong client relationships. Understand client needs, objectives, and challenges. Develop and maintain a weekly and monthly meeting schedule based on client needs for support, oversight, and opportunity.
• Production Plan Scoping & Management: Collaborate with the team to create detailed project plans, including deliverables, responsibilities, dependencies, timelines, and costs. Ensure alignment of plans with project objectives and client expectations. Fully manage and control implementation of project plans. Inform teams promptly of any deviations from the plan. Implement change control processes to manage scope changes and reduce scope creep.
• Product Knowledge: Possess strong understanding of Ecommerce, Retention, CRO, and UX best practices. Use product knowledge to answer client questions concisely. Identify risks and dependencies during project scoping and budget/timeline management.
• Technical Expertise: Have in-depth knowledge of Shopify Plus capabilities. Confidently address client technical questions and identify risks/dependencies. Specialize in platform migrations to Shopify from Magento, Salesforce, and custom platforms. Understand data modeling, mapping, and migration practices. Communicate effectively with technical team members and vendors. Delegate tasks appropriately and understand proper resource assignment.
• Task Management: Define and communicate Task Acceptance Criteria clearly to internal and client teams. Create timelines with milestones and estimates to ensure timely and budget-conscious delivery. Support the production team with access and information needed for efficient execution. Conduct thorough QA with the Quality Assurance team to meet acceptance criteria. Act as the final product approver, ensuring quality standards are met before client delivery. Manage and communicate client feedback clearly and apply it appropriately.
• Budget Management: Oversee client budget and track workload and time of strategists, designers, solutions, and developers weekly. Support team in time management and task prioritization. Ensure team awareness of budget and accurate time tracking. Validate that estimates are fair and accurate, discussing conflicts with the client. Protect clients from being billed for internal issues that required additional budget due to Avex errors.
• Education: Stay updated on ecommerce and departmental trends and tactics. Implement and share best practices within the team.

Senior Technical Project Manager

• Avex is a rapidly growing eCommerce agency that partners with merchants in the fashion, lifestyle and premium products space. From high-growth DTC brands to enterprise, we have partnered with companies such as: KITH, LVMH, TAG Heuer, Hugo Boss, Enjoy Life, Mondelez, Brandon Blackwood, Undefeated, Rumpl, HAUS, O'Neill, Serta Simmons Bedding, Badgley Mischka and many others. We design, build and optimize eCommerce experiences on Shopify Plus for global brands.\n• Our Values: BUILD our clients’ businesses, INSPIRE our employees to grow, CHALLEN GE the norm, and DELIVER on our commitments.\n• We design and build digital commerce experiences that connect brands to people through creative, technology and culture. We believe that our work should not only produce amazing results for our clients but should also be fun and rewarding for our team. Avex believes in a strong work-life balance, not just churning out projects. The happier our team is, the more enjoyable the experience is, and the better the results will be for our clients.\n• We ensure that our team members and partners possess these traits. We feel that it is important to prioritize these core values over everything else. This allows us to deliver results for our clients, as well as a safe and fun work environment.\n• Teamwork\n• Passion\n• Respect\n• Talent\n• Accountability\n• Resourcefulness\n• Radical Transparency\n• Visionary\n• Role & Responsibilities: The Senior Developer role is critical in helping our clients grow their brands and achieve their business goals. They are responsible for developing, and maintaining our Shopify-based ecommerce websites to ensure an optimal user experience, functionality, and performance. This role requires a deep understanding of Shopify's platform, customization capabilities, and best practices in ecommerce website development.\n• Custom Web Development: Develop, and customize Shopify-based ecommerce websites according to project requirements and brand guidelines.\n• Implement custom themes, templates, and layouts to enhance user experience and align with branding strategies.\n• Integrate third-party applications, plugins, and APIs to extend website functionality and meet business objectives.\n• Collaborate with designers, architects and stakeholders to translate design mockups and wireframes into fully functional Shopify websites.\n• Shopify Configuration and Setup: Configure Shopify settings, including shipping, payment gateways, taxes, and checkout process, to ensure compliance with business requirements and industry standards.\n• Set up product catalogs, collections, variants, and inventory management systems to optimize product visibility and sales conversion.\n• Implement SEO best practices, meta tags, and structured data markup to improve website visibility and search engine rankings.\n• HTML Email Development: Develop HTML email templates and campaigns optimized for various email clients and devices, adhering to best practices and industry standards.\n• Ensure compatibility with popular email marketing platforms (e.g., Klaviyo) and implement responsive design techniques to enhance readability and engagement across different screen sizes.\n• Test and troubleshoot email templates for rendering issues, spam filters, and deliverability to maximize open rates and click-through rates.\n• Performance Optimization: Conduct website performance audits and optimization tasks to enhance loading speed, responsiveness, and overall user experience.\n• Monitor website performance metrics, such as page load times, bounce rates, and conversion rates, and implement strategies to improve performance.\n• Optimize website code, images, and scripts to minimize loading times and improve site accessibility across devices and browsers.\n• Quality Assurance and Testing: Conduct thorough testing of website features, functionalities, and integrations to identify and resolve any issues or bugs.\n• Perform cross-browser and cross-device compatibility testing to ensure website usability and consistency across different platforms and screen sizes.\n• Collaborate with QA testers and stakeholders to implement feedback and ensure website quality meets industry standards.\n• Collaboration and Version Control: Collaborate effectively with other developers, designers, and stakeholders on complex projects, sharing insights and knowledge to deliver high-quality solutions.\n• Utilize version control systems, such as Git and GitHub, to track changes, manage code repositories, and coordinate team collaboration, ensuring seamless integration and versioning control across multiple development environments.\n• Compliance: Ensure website compliance with relevant regulations, such as GDPR, CCPA, and PCI DSS, by implementing necessary features and protocols.\n• Task Management: They work with managers to coordinate the execution of tasks in alignment with overarching organizational goals and strategies. That includes:\n• Task Prioritization: They need to prioritize tasks based on project deadlines, dependencies, and importance.\n• Time Management: They are responsible for managing their time effectively to meet project milestones and deadlines.\n• Risk Management: Identifying potential risks associated with task execution and developing strategies to mitigate them.\n• Cross-Functional Collaboration: Facilitating collaboration between different teams and departments involved in task execution to ensure alignment with broader organizational strategies.\n• Communication: They must maintain clear and open communication with all team members.\n• Quality Assurance: They are responsible for ensuring the quality of their work by conducting thorough reviews and evaluations\n• Education: They will implement best practices & stay up to date with ecommerce and department related trends/tactics.\n

Senior Solutions Architect – Shopify Expert

Sales Coordinator

Marketing Coordinator, B2B/Agency Marketing

Senior Technical Project Manager

Senior Shopify Developer