Avetta

Localization Program Manager

Avetta

full-time

Posted on:

Location Type: Remote

Location: United States

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Salary

💰 $95,000 - $120,000 per year

About the role

  • Build relationships with cross-functional teams and stakeholders (Product, Product Operations, Engineering, Risk Advisory and Training) to ensure successful product localization
  • Manage and oversee multiple localization projects simultaneously, establishing priorities, timelines, and resources for efficient execution. Ensure all milestones are met while maintaining the program's strategic objectives
  • Oversee the full lifecycle of product localization, leveraging tools like TMS and other technologies to streamline workflows and ensure high-quality deliverables across markets
  • Triage projects to vendors including ETA of each workflow step, project briefing, budget, reference materials and properly prepared files
  • Contribute to the development and management of the internationalization roadmap, including detailed schedules and budgets. Align localization efforts with product and business objectives to ensure timely and high-quality releases
  • Support product teams to ensure that all releases are executed in an efficient and timely manner
  • Coordinate bug resolution ensuring smooth international client onboarding and overall excellent user experience
  • Proactively identify and prioritize technical process issues that affect localized product quality and functionality
  • Track and report on cost and turnaround times of your projects monthly
  • Lead product planning and training sessions with internal stakeholders ensuring project requirements are met
  • Partner with cross-functional teams to exchange best practices and embed localization at early stages minimizing issues at target
  • Proactively develop, document and implement efficient and scalable localization processes

Requirements

  • 5+ years of managing software localization projects and programs for a SaaS organization
  • Effective communication, problem-solving and organizational skills. Excellent attention to detail
  • Proven track record of managing end-to-end software localization projects across multiple languages and regions, with demonstrable results in market expansion and user satisfaction
  • Great understanding of localization and internationalization issues
  • Experience using CAT tools to manage localization pipeline & workflows
  • TMS (Phrase, XTM), JIRA, Confluence, Wrike, Salesforce, Marketo experience
  • Experience in agile software development and the integration of localization workflows within iterative development cycles
  • Experience implementing and training Machine Translation and LLM solutions
  • Deep knowledge of linguistic asset optimization
  • Fluency in English in addition to one of the following languages: French, Japanese, German, Dutch, Chinese, Hindi, Arabic or Urdu are preferred
  • PM Certification and PowerBI knowledge are a plus
Benefits
  • health, dental and vision insurance
  • 401(k)
  • PTO
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
software localizationinternationalizationlocalization project managementCAT toolsMachine TranslationLLM solutionslinguistic asset optimizationagile software developmentlocalization workflowsbudget management
Soft Skills
communicationproblem-solvingorganizational skillsattention to detailrelationship buildingproject planningprioritizationbug resolutionprocess improvementstakeholder management
Certifications
PM Certification