Avetta

IT Support

• Proactive support and outreach for Avetta customers
• Create and enhance Avetta audit resources
• Provide clarification on gap assessments for contractor/supplier HSE management systems, programs, and protocols
• Apply risk and hazard assessment methodologies across various industries serviced by Avetta (e.g., Oil & Gas, Petrochemical, Industrial, Communications, Facility Management, Construction, Mining, Aviation, Transportation, Marine/Maritime Operations, and Rail)
• Coach contractors/suppliers in developing policies/procedures based on regulatory requirements
• Respond promptly to customer inquiries
• Handle and resolve customer concerns promptly and professionally
• Perform customer safety exposure and hazard verifications
• Record details of inquiries, comments, and complaints
• Record details of actions taken
• Communicate and coordinate with internal departments
• Follow up on customer interactions

QHSE Audit Support Professional

Project Manager

• Lead end-to-end delivery of complex SaaS implementations for enterprise and global customers
• Serve as a technical subject matter expert across integrations, configuration, and platform capabilities (SSO, APIs, data flows, analytics)
• Translate business requirements into scalable technical solutions aligned with Avetta best practices
• Act as a strategic advisor to clients, guiding solution design and implementation approach
• Own project scope, timelines, risks, and dependencies across multiple concurrent implementations
• Drive structured delivery across key phases: requirements gathering, configuration, integration, UAT, and go-live
• Partner with global and regional teams to coordinate delivery for multi-region implementations
• Ensure high-quality execution with a focus on predictability, scalability, and customer satisfaction
• Partner closely with Product Management, Engineering, DevOps, QA, and IT to deliver integrated solutions
• Act as the technical liaison between customers and internal teams
• Influence roadmap discussions by surfacing client needs and technical insights
• Identify and implement process improvements to increase delivery efficiency and consistency
• Develop and maintain implementation documentation, playbooks, and best practices
• Mentor and support junior team members; provide guidance on technical and project delivery challenges
• Track and report on key delivery metrics including:
• Implementation cycle time
• Delivery quality and defect rates
• Customer satisfaction (CSAT/NPS)
• Proactively identify risks and implement mitigation strategies

Technical Implementation Project Manager – APAC

Scrum Master

• Collaborate with multiple teams and stakeholders (Product Managers, RTEs, Product Owners) to ensure strategic initiatives are aligned and delivered on time, focusing on program-level goals.
• Facilitate Agile ceremonies for multiple teams and lead team breakout sessions during PI Planning to coordinate dependencies, capacity, and risks.
• Mentor less experienced Scrum Masters, fostering a culture of continuous improvement across multiple teams.
• Coordinate and manage dependencies between teams, ensuring smooth delivery of large program initiatives and alignment during Scrum of Scrums.
• Support the Product Owner by:
• Assisting with managing product roadmaps and team backlogs across multiple teams.
• Coaching teams on backlog management, vertical slicing of stories, and estimating practices.
• Build high-performing, self-organizing teams by creating an environment that enhances collaboration, team dynamics, and cohesion across product verticals.
• Actively resolve cross-team impediments and blockers that could affect program-level progress.
• Leverage Agile metrics to track the performance of multiple teams and provide visibility into program progress and health.
• Ensure smooth alignment of multiple teams during PI Planning, using tools and metrics to drive data driven decision-making.
• Promote the adoption of Agile engineering best practices (TDD, BDD, Pair Programming, CI/CD) across multiple teams to maintain consistency in quality.
• Utilize AI-enabled Agile and productivity tools (e.g., backlog automation, sentiment analysis, or predictive metrics) to enhance team performance, forecasting, and reporting.
• Provide hands-on Jira expertise, including workflow customization, dashboard/report creation, and integration with other tools (Confluence, Aha!, GitHub), supporting both team and program-level needs.

Scrum Master II

Program Manager

• Build relationships with cross-functional teams and stakeholders (Product, Product Operations, Engineering, Risk Advisory and Training) to ensure successful product localization
• Manage and oversee multiple localization projects simultaneously, establishing priorities, timelines, and resources for efficient execution. Ensure all milestones are met while maintaining the program's strategic objectives
• Oversee the full lifecycle of product localization, leveraging tools like TMS and other technologies to streamline workflows and ensure high-quality deliverables across markets
• Triage projects to vendors including ETA of each workflow step, project briefing, budget, reference materials and properly prepared files
• Contribute to the development and management of the internationalization roadmap, including detailed schedules and budgets. Align localization efforts with product and business objectives to ensure timely and high-quality releases
• Support product teams to ensure that all releases are executed in an efficient and timely manner
• Coordinate bug resolution ensuring smooth international client onboarding and overall excellent user experience
• Proactively identify and prioritize technical process issues that affect localized product quality and functionality
• Track and report on cost and turnaround times of your projects monthly
• Lead product planning and training sessions with internal stakeholders ensuring project requirements are met
• Partner with cross-functional teams to exchange best practices and embed localization at early stages minimizing issues at target
• Proactively develop, document and implement efficient and scalable localization processes

Localization Program Manager

Manager

• Own and evolve the Global Readiness operating model, including readiness criteria, stage gates, sequencing, and success metrics across the end-to-end customer experience
• Lead and develop a Global Readiness team, including hiring, coaching, performance management, and setting execution standards
• Establish and maintain cross-functional readiness SOPs and governance across data residency/storage, tools and platform readiness, billing/invoicing, content development and deployment, supplier engagement, QA, and support readiness
• Partner with Product, Legal, Billing, Tax, Compliance, Localization, Support, Sales, and Client teams to ensure global requirements are identified early
• Ensure global launch plans and timelines account for full localization and compliance requirements
• Provide executive-level visibility into global readiness risks, trends, trade-offs, and performance through dashboards, KPIs, and outcome reporting
• Identify systemic patterns across clients, products, and regions; drive prioritization and preparedness based on business impact and launch criticality
• Lead readiness planning and execution for strategic launches and high-complexity expansions
• Establish and run readiness governance routines, ensuring timely decisions and accountability across stakeholders
• Drive continuous improvement across the readiness lifecycle by standardizing playbooks, reducing cycle time, improving predictability, and increasing reuse of readiness artifacts
• Represent Global Readiness in executive planning, GTM discussions, and strategic client engagements
• Ensure QA and support readiness are integrated into launch planning

Global Readiness Manager

Product Marketing

• become the expert on our supplier and contractor customer personas, their business value drivers, needs and pain points
• develop thought leadership platforms and high-quality content to support marketing campaigns to drive customer retention and sales initiatives
• take a lead role in collaborating with Product, Sales, Customer Success, Advisory Services, and Marketing to develop winning value propositions, plan and execute effective new product introductions, product releases, and pricing updates
• understand and support our sales channels and sales enablement team to develop programs, playbooks, and assets
• Set goals and objectives, report on progress, and optimize strategy and tactics based on data to ensure performance to plan

Product Marketing Manager

Architect

• Lead architectural design for complex customer implementations of the Avetta platform, ensuring scalable and sustainable solution configurations.
• Translate complex client business requirements into technical solution designs including configuration models, workflows, integrations, and data structures.
• Guide implementation teams in designing solutions that maximize standard platform functionality while minimizing unnecessary customization.
• Conduct architecture reviews for complex, high-impact, or enterprise customer implementations.
• Develop and maintain solution architecture standards, best practices, and configuration guidelines across implementation teams.
• Serve as a subject matter expert supporting internal teams in resolving complex functional, business, and technical scenarios.
• Partner with project managers and implementation teams during discovery sessions, requirements workshops, and solution design discussions with customers.
• Provide expert guidance on platform capabilities, configuration approaches, and implementation of best practices.
• Help customers understand architectural trade-offs and guide them toward scalable and maintainable solutions.
• Support delivery teams in addressing complex requirements, configuration challenges, and technical decision points during implementation projects.
• Act as a trusted advisor to both internal stakeholders and enterprise customers throughout the solution delivery lifecycle.
• Provide architectural guidance and mentorship to configuration specialists, QA teams, and implementation consultants.
• Develop reusable assets including configuration templates, integration patterns, and architectural frameworks.
• Participate in design reviews to ensure adherence to solution architecture standards and delivery best practices.
• Identify opportunities to standardize configurations and implementation approaches across customer projects.
• Improve delivery efficiency through repeatable solution patterns and scalable architecture practices.
• Collaborate with Product Management and Engineering to ensure new platform capabilities support scalable implementation and configuration models.
• Partners with Globalization teams to ensure new regional, regulatory, and compliance requirements are designed in a scalable and low-impact manner.
• Represent implementation and delivery perspectives during product design discussions and feature evaluations.
• Participate in cross-functional design sessions to influence platform enhancements that improve implementation efficiency.
• Support readiness and enablement activities for new platform capabilities within the services organization.
• Maintain awareness of platform updates, technical capabilities, and emerging architectural considerations.
• Promote architectural consistency across implementation teams and customer deployments.
• Contribute to internal documentation including architecture standards, solution patterns, and best practice guides.
• Identify opportunities to improve implementation quality, reduce delivery complexity, and optimize configuration processes.
• Drive improvements that enhance scalability of the organization as customer demand grows.

Configuration Architect

Product Manager

• Drive the overall product strategy, vision, and execution for Product Journey(s)
• Define and own the multi-year product vision, strategy, and roadmap
• Set the strategic direction for multiple product lines
• Lead market research, competitive analysis, and customer insights
• Influence pricing, packaging, and go-to-market strategies
• Champion the responsible use of AI in product discovery
• Mentor a team of Sr. Product Managers and Product Managers
• Establish best practices for product discovery and execution
• Foster a customer-first, data-driven product culture
• Partner with engineering leadership for product development alignment
• Work closely with sales and marketing teams for product positioning
• Present product roadmaps and business cases to executive leadership
• Own product portfolio-level KPIs and ensure measurable impact
• Oversee prioritization across product teams and manage dependencies

Director, Product Management

Video Editor

• Develop and own comprehensive video strategy and roadmap for Avetta’s marketing organization—covering brand, product, demand generation, training, events, and social.
• Define how video supports the buyer journey, internal storytelling, and external brand perception.
• Establish clear KPIs for performance, engagement, and ROI.
• Manage current tools and recommend and implement new video platforms, tools, and software.
• Partner closely with brand, content, product marketing and demand gen leads to ensure video efforts align with strategic campaigns and narratives.
• Oversee and manage the full video production lifecycle: concepting, scripting, storyboarding, filming, editing, graphics, and post-production.
• Serve as the primary hands-on producer/editor for key marketing videos—cutting and editing assets directly when and if needed.
• Edit and format clips for multi-channel use (social, web, events, sales enablement, internal comms).
• Ensure all content adheres to Avetta’s brand guidelines and visual identity system.