Avetta

Art Director

• Lead creative strategy and execution to strengthen brand presence.
• Drive Brand Stewardship & Governance ensuring consistency in visual identity and tone across all touchpoints.
• Operationalize Avetta’s brand identity across all channels, geographies, and audiences.
• Build creative systems, templates, and governance processes to ensure consistency and accelerate execution.
• Translate narratives into compelling, cohesive creative.
• Inspire, lead, and mentor a team of designers fostering collaboration and innovation (design, video, UX and digital specialists).
• Drive high-quality creative output across campaigns, events, digital channels, and customer experiences.
• Serve as the creative bridge between brand strategy and execution.
• Oversee creative production of high-impact video content for events, campaigns, and digital channels.
• Agency & Partner Management- Act as the primary design leader for internal and external agency relationships, ensuring strong briefing, strategic alignment , effective utilization and creative quality across all workstreams.
• Leverage external partnerships strategically while building internal creative muscle.
• Partner cross-functionally with Product Marketing, PR, Demand Gen, and Sales to ensure creative aligns with business priorities and market opportunities.
• Manage the creative budget and agency spend responsibly, ensuring efficient allocation of resources and clear reporting of performance, impact, and ROI to Marketing leadership.
• Embed creative excellence into sales enablement, demand gen campaigns, PR activations, and product launches.
• Lead, mentor, and develop a multidisciplinary creative team (design, copy, video, and production), fostering growth, collaboration, and high-quality output.
• Set clear expectations, provide regular coaching and feedback, and conduct performance reviews to support team members’ career development.
• Inspire and uphold a positive, inclusive team culture that encourages innovation, accountability, and creative excellence.
• Allocate resources and manage workloads to balance team capacity with project priorities, ensuring deadlines and quality standards are met.
• Guide the team through ambiguity, helping prioritize work, make informed creative decisions, and maintain momentum during shifting business needs.

Creative Director, B2B SaaS

Product Manager

• Serve as the voice of the customer, ensuring all product decisions enhance user experience and solve real customer pain points.
• Work closely with UX designers to research, prototype, and validate solutions before implementation.
• Lead customer communications related to product enhancements and roadmap, partnering with marketing to drive awareness and adoption of new capabilities.
• Conduct customer interviews, usability tests, and data analysis to gather feedback and validate product assumptions.
• Monitor customer usage data and support tickets to identify areas for continuous improvement.
• Act as a point of contact for internal teams with product-related inquiries, feature requests, and feedback.
• Leverage key performance metrics to track the success of product features and inform future enhancements.
• Work with data analysts and business intelligence teams to gather insights that inform product refinements.
• Collaborate with marketing and customer success teams to craft messaging, product positioning, and user documentation.
• Present feature updates and backlog progress to internal stakeholders and contribute to roadmap discussions led by senior leadership.

• Define and drive the AI product vision and roadmap across Avetta One, prioritizing initiatives that improve client safety, compliance, and risk outcomes.
• Lead the platform product strategy, including data/ML infrastructure, APIs/SDKs, workflows, multi-tenant scale, observability, and identity/permissions.
• Partner with Data Science and Engineering to deliver agentic and assistive AI features such as audit copilots, risk summarization, and anomaly detection.
• Establish strong product discovery, measurement, and human-in-the-loop evaluation practices.
• Champion AI governance in collaboration with Security and Legal, ensuring standards for privacy, bias, and model risk management.
• Lead, manage, and develop a high-performing product management team, including onshore and offshore talent, ensuring collaboration and execution across geographies and time zones.
• Foster a culture of collaboration, innovation, accountability and customer-centricity across distributed teams.
• Communicate with, inspire and influence stakeholders.
• Engage directly with enterprise clients and partners worldwide to inform the roadmap and translate insights into platform standards.
• Drive commercial outcomes with GTM teams through packaging, pricing, adoption programs, and ecosystem partnerships.
• Own platform KPIs and ensure roadmaps are aligned and prioritized with company vision, strategy and full potential plans.
• Gain a deep understanding of customers and users, evaluate, and identify product gaps, and generate new ideas that grow market share, improve customer experience and drive product growth.
• Present to customers at user conferences and industry conferences.
• Effectively communicate the business value and rationale behind your product decisions.
• Proactively identify and address strategic issues that might impede the product roadmap.
• Serve as advisor to Senior Executives on all aspects related to the platform, data, AI and analytics.

Vice President, Product Management – AI Strategy and Platform

Inside Sales

• Direct and manage the daily operations of the Supplier Engagement team, ensuring alignment with company objectives and sales targets.
• Recruit, onboard, and mentor Supplier Engagement Representatives (SERs), fostering a culture of feedback, continuous learning, and high achievement.
• Build and sustain a positive, inclusive team environment that values collaboration, accountability, innovation, and recognition of individual and collective achievements.
• Leverage coaching platforms (Gong, TalkDesk, Avetta University) to develop team members' sales skills, optimize strategies, and set clear performance expectations.
• Track and analyze team performance against KPIs and sales goals, partnering with the VP of Sales to proactively address gaps and drive continuous improvement.
• Effectively manage daily activity metrics (Tableau & Salesforce), ensuring both individual and team results meet or exceed expectations.
• Demonstrate Servant leadership, maintaining high attention to detail and exemplary time management in all aspects of team operations.
• Consistently deliver on monthly, quarterly, and annual sales targets through effective 1:1s, team leadership, and strategic execution.
• Participate in Quarterly Business Reviews held at our Lehi, UT office to assess progress, share insights, and align on future strategies.
• Work closely with our Relationship Management Team, Billing & Support Teams & Campaign Onboarding Managers to ensure seamless pre-launch and post-registration handoffs occur to assist with the overall satisfaction of the supplier journey.
• This role requires periodic travel for team meetings, collaboration sessions, and training events.

Inside Sales Manager

Account Manager

• Enable, expand, and further monetize an existing set of strategic partners
• Conduct market research and develop strategies to find and manage new partnerships
• Work with partners and internal teams (marketing, sales, customer success, legal, and product) to identify and execute joint selling and marketing strategies for driving revenue
• Establish and communicate objectives and reporting for each partner relationship to relevant stakeholders, internally and externally
• Perform monthly and quarterly partner reviews of goals and refine forecasts
• Enable and engage partners through the creation of marketing and product assets, and through virtual and in-person meetings and trainings
• Work with marketing and product to ensure assets motivate partners and drive demand
• Own objectives for sourced and influenced revenue, partner success and adoption
• Continually identify ways to improve results and partner engagement
• Regular and predictive attendance
• This position requires up to 20% travel, in addition to attendance at all required sales conferences, events, and training sessions

Partner Manager – Revenue Growth

Customer Support

• Help end-users navigate the Avetta Cloud application
• Assist end-uses in making payment of their Membership Fees
• Verify technical documents submitted by end-users
• Record details of inquiries, comments and complaints
• Communicate and coordinate with internal departments to resolve Customer requests
• Record end-user reported defects and product gaps
• Handle and resolve customer complaints when necessary
• Conduct all customer interactions in a manner that presents Avetta in a positive light.
• Specialists are required to be respectful, fair, gracious and knowledgeable and to uphold the core values established by Avetta

Senior Customer Support Representative – Vetify Fulfillment Representative

Sales Development Rep

• Raise awareness and generate interest for Avetta through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities (calls + emails)
• Manage your own book of accounts and set the strategy for effective book management
• Become a power user of Sales Navigator, ZoomInfo, Salesforce, Chili Piper and Gong as tools
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices
• Maintain a schedule aligned with the business hours of your assigned region
• Regular and predictive attendance

Sales Development Representative – Mid-Market

• Top of the funnel leader that can execute on business needs.
• Heavily involved in hiring top talent for SDR organization.
• Able to leverage data to ensure that SLA’s and KPI’s are hit daily.
• Build and refine data-driven outbound strategies with the sales team.
• Work side by side with your reps, coaching them to handle objections and pitch Avetta to book demos with prospects.
• Foster an environment of high performance and accountability.
• Motivate your reps to learn and grow daily, preparing them for their next sales role.
• Be a strong leader who owns a specific function and can translate the needs of the business throughout the organization.
• Display cross-functional empathy and deliver both high-level and tactical feedback across the organization.

Sales Development Manager

Sales Operations Manager

• Develop and maintain KPI packages to measure sales performance
• Communicate actionable takeaways and insights from regular reporting and newly developed KPI packages
• Create and maintain accurate data sources and visualizations using Tableau and Excel
• Utilize Tableau Prep and/or SQL/Snowflake to build and maintain data flows
• Maintain a strong customer-service orientation
• Complete ad hoc analysis for sales leadership and executives as needed

Sales Operations Analyst

• Design and execute a global VAR partner strategy aligned with company revenue goals and the broader alliances framework (ISV, consulting, and reseller programs).
• Recruit, onboard, and activate high-performing VARs across target regions and verticals.
• Build and manage a scalable partner program, including tiering, incentives, deal registration, and enablement.
• Partner with Sales and Marketing to drive joint go-to-market motions and ensure channel alignment.
• Establish KPIs and dashboards to track partner performance, pipeline contribution, and ROI of MDF and incentive programs.
• Lead quarterly business reviews and partner planning sessions to drive growth and accountability.
• Champion a high-quality partner experience through streamlined processes, clear communication, and continuous feedback

Partner Manager – VAR

• Own the day-to-day operations of our partner programs, including onboarding, deal registration, portal management, and reporting.
• Maintain partner data, certifications, and performance tracking in CRM and partner systems.
• Collaborate with Partner Managers to streamline workflows, improve visibility, and enhance partner experience.
• Track and report on partner pipeline, revenue contribution, and program KPIs.
• Support MDF (marketing development funds) management, approvals, and ROI tracking.
• Help document and optimize partner processes for scale and repeatability.
• Partner with Sales Ops and RevOps to ensure alignment on partner-sourced pipeline and forecasting.
• Assist in partner communications, enablement logistics, and quarterly business reviews (QBRs).

Partner Manager – Operations

Account Executive

• The primary objective is to focus on new client acquisition, working towards establishing valuable relationships for Avetta.
• Engaging in a diverse range of sales activities to drive business growth and expansion.
• Maintaining a weekly emphasis on business development initiatives to ensure consistent progress.
• Collaborating closely with their assigned Sales Development Representative for targeted prospecting efforts.
• Actively participating in trade shows to showcase Avetta's offerings and connect with potential clients.
• Engaging in networking activities to foster relationships within the industry and promote Avetta's solutions.
• Conducting comprehensive Avetta Overview Presentations and Product Demonstrations online.
• Traveling to client sites within the assigned territory and key accounts, facilitating in-person meetings to strengthen client relationships.
• Providing essential support to new clients during the initial launch phase and throughout the first ninety days with Avetta, with a focus on maximizing revenue and ensuring client success.
• Actively participating in weekly 1-on-1 meetings and team calls to stay aligned with Avetta's goals and strategies.

Account Executive, Enterprise SaaS Sales – East Region

• The primary objective is to focus on new client acquisition, working towards establishing valuable relationships for Avetta.
• Engaging in a diverse range of sales activities to drive business growth and expansion.
• Maintaining a weekly emphasis on business development initiatives to ensure consistent progress.
• Collaborating closely with their assigned Sales Development Representative for targeted prospecting efforts.
• Actively participating in trade shows to showcase Avetta's offerings and connect with potential clients.
• Engaging in networking activities to foster relationships within the industry and promote Avetta's solutions.
• Conducting comprehensive Avetta Overview Presentations and Product Demonstrations online.
• Traveling to client sites within the assigned territory and key accounts, facilitating in-person meetings to strengthen client relationships.
• Providing essential support to new clients during the initial launch phase and throughout the first ninety days with Avetta, with a focus on maximizing revenue and ensuring client success.
• Actively participating in weekly 1-on-1 meetings and team calls to stay aligned with Avetta's goals and strategies.
• Possibility of attending additional trainings, meetings, and seminars as required.
• Adhering to any other duties or tasks assigned by the company to contribute to the overall success of Avetta.

Account Executive, SaaS Sales – Mid-Market

Sales

• Manage, mentor, and develop a team of 4-8 Account Executives, fostering a high-performance sales culture focused on achieving and exceeding sales targets.
• Develops the long-term sales pipeline and sets direction for business development to increase the company's market share in Workforce Management.
• Balance strategic and tactical pursuits to optimize coverage and develop a predictable revenue stream.
• Develop and implement effective sales strategies to drive revenue growth in the mid-market segment.
• Collaborate with marketing, product, and customer success teams to align efforts and optimize results.
• Track and analyze sales metrics to identify areas for improvement and drive accountability.
• Effectively use internal sales tools to maintain a healthy pipeline and account plans.
• Collaborate across Avetta Teams to deliver a consistent approach to developing business, including account planning for end-to-end solutions.
• Assess solution feasibility from a technical and business perspective to accurately qualify deals.
• Ensure transparency and clear communication of sales performance and objectives.
• Implement best practices for prospecting, qualification, negotiation, and closing.

Director of Sales, B2B SaaS, Mid-Market

Customer Success Manager

• Nurture and grow relationships with client stakeholders and identify additional stakeholders through proactive engagement
• Maintain client momentum after launch leveraging critical success factors to increase adoption of Avetta platform over time
• Serve as trusted advisor on use-cases, product functionality and program recommendations
• Perform regular review-and-planning sessions (Success Planning and QBR activities) to demonstrate value and define next steps
• Ensure clients understand, have adequate training on, and are utilizing Avetta’s products
• Provide marketing with referenceable customers, client success anecdotes, data-rich trends and observations
• Create strategies, services, and processes with Client Success Team to drive adoption, retention, and expansion
• Act as the voice of Avetta clients and work cross-functionally to solve problems and improve processes and products
• Assist Account Managers with client growth plans and at-risk mitigation
• Own overall health of assigned Client Accounts
• Assist Client Support Team with difficult and client-specific problem resolution
• Partner with Implementation and Professional Services to support best practice implementations and identify growth opportunities
• Maintain continuous improvement mindset to increase efficiency, scalability, and impact
• Use data to make recommendations and decisions
• Fully document all interactions with clients using SFDC, Wrike, etc.

Client Success Manager, Bilingual German/English

• Raise awareness and generate interest for Avetta through cold calling, emails, and social outreach to prospective customers
• Schedule initial discovery calls for Account Executives
• Meet or exceed assigned daily activity minimums of 80-100 activities (calls + emails)
• Manage your own book of accounts and set the strategy for effective book management
• Provide constructive feedback on how to improve effectiveness and efficiency within the SDR role to SDR Managers and Sales Enablement
• Collaborate with team members to share and learn from best practices
• Maintain a schedule aligned with the business hours of your assigned region
• Regular and predictive attendance

Sales Development Representative

Product Designer

• Avetta's SaaS platform supports supply-chain safety, sustainability, and risk management across 130 countries
• Lead the evolution of the UX design system, refining workflows and processes
• Be the voice for usability and accessibility across projects
• Collaborate with Product Managers, Designers, and Frontend Engineers to define goals and priorities
• Drive user-centricity through usability testing and prototyping
• Translate user insights, business goals, and requirements into elegant, functional designs
• Present design concepts and contribute across the full design process
• Craft wireframes, mockups, and prototypes that work across platforms and screen sizes
• Foster the Design System emphasizing functionality, modularity, and accessibility
• Partner with engineering to ensure faithful implementation of designs
• Communicate design recommendations across teams
• Mentor fellow UX team members and share best practices