Lead architectural design for complex customer implementations of the Avetta platform, ensuring scalable and sustainable solution configurations.
Translate complex client business requirements into technical solution designs including configuration models, workflows, integrations, and data structures.
Guide implementation teams in designing solutions that maximize standard platform functionality while minimizing unnecessary customization.
Conduct architecture reviews for complex, high-impact, or enterprise customer implementations.
Develop and maintain solution architecture standards, best practices, and configuration guidelines across implementation teams.
Serve as a subject matter expert supporting internal teams in resolving complex functional, business, and technical scenarios.
Partner with project managers and implementation teams during discovery sessions, requirements workshops, and solution design discussions with customers.
Provide expert guidance on platform capabilities, configuration approaches, and implementation of best practices.
Help customers understand architectural trade-offs and guide them toward scalable and maintainable solutions.
Support delivery teams in addressing complex requirements, configuration challenges, and technical decision points during implementation projects.
Act as a trusted advisor to both internal stakeholders and enterprise customers throughout the solution delivery lifecycle.
Provide architectural guidance and mentorship to configuration specialists, QA teams, and implementation consultants.
Develop reusable assets including configuration templates, integration patterns, and architectural frameworks.
Participate in design reviews to ensure adherence to solution architecture standards and delivery best practices.
Identify opportunities to standardize configurations and implementation approaches across customer projects.
Improve delivery efficiency through repeatable solution patterns and scalable architecture practices.
Collaborate with Product Management and Engineering to ensure new platform capabilities support scalable implementation and configuration models.
Partners with Globalization teams to ensure new regional, regulatory, and compliance requirements are designed in a scalable and low-impact manner.
Represent implementation and delivery perspectives during product design discussions and feature evaluations.
Participate in cross-functional design sessions to influence platform enhancements that improve implementation efficiency.
Support readiness and enablement activities for new platform capabilities within the services organization.
Maintain awareness of platform updates, technical capabilities, and emerging architectural considerations.
Promote architectural consistency across implementation teams and customer deployments.
Contribute to internal documentation including architecture standards, solution patterns, and best practice guides.
Identify opportunities to improve implementation quality, reduce delivery complexity, and optimize configuration processes.
Drive improvements that enhance scalability of the organization as customer demand grows.

Requirements

5 years of experience in enterprise software consulting, solution architecture, systems design, or enterprise SaaS implementations.
3 years of experience designing or implementing solutions using enterprise SaaS platforms.
Demonstrated experience designing scalable solutions within configurable SaaS environments.
Strong ability to translate complex business requirements into technical solution architecture.
Experience supporting customer-facing implementation engagements and technical solution workshops.
Understanding of system architecture including user interfaces, data flows, APIs, integrations, and release management cycles.
Experience working cross-functionally with product management, engineering, implementation, and customer success teams.
Strong analytical and problem-solving skills with a system-level perspective.
Excellent communication and presentation skills for both technical and non-technical audiences.
Experience working in Agile or iterative product development environments.
Working knowledge of relational databases, SQL, and modern data platforms such as MongoDB.
Must be flexible to travel up to 10%.

Benefits

health, dental and vision insurance
401(k)
PTO

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

solution architecturesystems designenterprise SaaS implementationsscalable solutionsAPIsdata flowsrelational databasesSQLMongoDBAgile

Soft Skills

analytical skillsproblem-solving skillscommunication skillspresentation skillscollaborationmentorshipcustomer engagementtechnical guidanceleadershipflexibility