The Commercial Services Inside Sales Representative supports all aspects of the Reflective Solutions and Digital Inks businesses by providing outstanding, extraordinary customer service to customers at all levels.
This dynamic and progressive role will promote our brand, form relationships, lead assigned accounts, back-up team members, and chip in to our customers’ success, as well as that of our team and company.
With your engagement, you will experience opportunities for growth and development!

Requirements

High school diploma
5+ years of customer service including 2+ years inside sales experience
Self-motivated to achieve desired goals and objectives
Team-oriented and have the ability to work in a fast-paced, self-directed environment
Excellent verbal and written communication skills
Excellent data entry and organizational skills
Excellent phone and cold calling skills
Excellent analytical and mathematical skills
Demonstrated problem-solving skills
Strong eye for business
Ability to effectively manage competing priorities; adapting to new work processes and change
Proficiency in Google G-Suite (Gmail and Google Sheets in particular), MfgPro, Cognos, Cyberquery, and Salesforce
Must be able to collaborate with colleagues and customers via face to face or video conference calls
Must be able to work remotely and/or extended hours as business needs dictate; must have dedicated remote workspace to conduct business without interruption, including internet connectivity
If remote based, must be able to travel to Niles location up to 20%

Benefits

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

customer serviceinside salesdata entryanalytical skillsmathematical skillsproblem-solving skillscold calling

self-motivatedteam-orientedexcellent communication skillsorganizational skillsability to manage competing prioritiesadaptability

high school diploma