Virtual Field Access Manager – vFAM
Averitas Pharma
full-time
Posted on:
Location Type: Remote
Location: Connecticut • United States
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Salary
💰 $85,000 - $110,000 per year
About the role
- Educate provider offices on access resources, including the Averitas HUB, benefit investigation services, patient support programs, cost savings tools, and billing and coding.
- Guide offices through reimbursement processes such as benefit verification, prior authorization, and appeals by providing virtual support and best practices.
- Serve as the virtual point of contact for assigned accounts, addressing access challenges and ensuring follow-through on actionable cases.
- Conduct virtual case reviews with office staff to assess patient status, address unmet needs, and help facilitate therapy initiation and adherence.
- Monitor payer requirements and trends to proactively identify access risks and opportunities.
- Collaborate with internal stakeholders such as Field Access Managers, Key Account Managers, Payer Account Directors and HUB representatives to ensure coordinated support.
- Deliver virtual training and follow-up education to help practices remain confident and self-sufficient in navigating payer processes for QUTENZA.
- Accurately and compliantly document all interactions, insights, and access trends in CRM and internal reporting systems.
- Participate in internal meetings and business reviews to provide field-level feedback and inform strategic access planning.
- Follow up consistently with provider offices and internal stakeholders to ensure timely resolution of access issues and next step execution.
Requirements
- Bachelor’s degree required from an accredited institution
- 2+ years proven experience in patient access, reimbursement, HUB services, or provider facing pharmaceutical roles.
- Strong knowledge of U.S. payer landscape across Commercial, Medicare, and Medicaid, and specialty product access pathways.
- Proven ability to educate provider offices on access tools and payer navigation in a virtual setting.
- Experience working in a virtual environment with comfort using video conferencing platforms and CRM tools.
- Excellent organizational skills and ability to manage multiple accounts and workflows independently.
- Strong interpersonal skills and ability to modify communication style to meet the needs of the customer or internal stakeholder
Benefits
- Long-Term Incentive Plan (cash plan) of 15% of base salary
- Incentive compensation target of 15% (subject to meeting plan requirements)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
patient accessreimbursementHUB servicesbenefit verificationprior authorizationappealstherapy initiationadherencepayer navigationdocumentation
Soft Skills
organizational skillsinterpersonal skillscommunication skillsindependent managementeducational abilityproblem-solvingcollaborationvirtual supportcustomer servicefeedback provision
Certifications
Bachelor's degree