Averitas Pharma

Manager

• Interact with accounts to support patient access
• Proactively provide face-to-face education on programs
• Coordinate services closely with the Averitas Patient HUB, internal counterparts, and stakeholders
• Ability to engage and execute c-suite meetings at both private practices and hospital systems
• Present to groups in-office and/or clinical settings
• Address customer questions for issues related to QUTENZA
• Proactively engage customers to identify and analyze problems and offer solutions
• Analyze account reimbursement issues (as needed)
• Supports pull through on local coverage decisions to enable meaningful patient access within the practice
• Rapidly respond to emerging market access threats
• Conduct assessments to ensure accordance with compliance guidelines
• Review accounts on a scheduled basis
• Partner with the Field Sales team and sales leadership to resolve customer issues and identify new business opportunities
• Completes field visits on a regular basis with Key Account Managers to learn about the QUTENZA customer base

Field Access Manager – Northeast

• Educate provider offices on access resources, including the Averitas HUB, benefit investigation services, patient support programs, cost savings tools, and billing and coding.
• Guide offices through reimbursement processes such as benefit verification, prior authorization, and appeals by providing virtual support and best practices.
• Serve as the virtual point of contact for assigned accounts, addressing access challenges and ensuring follow-through on actionable cases.
• Conduct virtual case reviews with office staff to assess patient status, address unmet needs, and help facilitate therapy initiation and adherence.
• Monitor payer requirements and trends to proactively identify access risks and opportunities.
• Collaborate with internal stakeholders such as Field Access Managers, Key Account Managers, Payer Account Directors and HUB representatives to ensure coordinated support.
• Deliver virtual training and follow-up education to help practices remain confident and self-sufficient in navigating payer processes for QUTENZA.
• Accurately and compliantly document all interactions, insights, and access trends in CRM and internal reporting systems.
• Participate in internal meetings and business reviews to provide field-level feedback and inform strategic access planning.
• Follow up consistently with provider offices and internal stakeholders to ensure timely resolution of access issues and next step execution.

Virtual Field Access Manager – vFAM

Pricing Analyst

• Lead all commercial analytics, insights and performance reporting activities supporting Sales, Marketing, Market Access and Medical Affairs organizations
• Own and develop demand based forecasting models and a comprehensive KPI framework to monitor brand, field and organizational performance
• Maintain market research plan to support market research activities, including both quantitative and qualitative studies
• Provide proactive, actionable insights related to market dynamics, customer behavior and commercial effectiveness to senior leadership
• Design, deliver and communicate standardized and ad hoc analyses to identify opportunities, risks and areas for course correction
• Effectively communicate insights through monthly and quarterly business review executive-level presentations, dashboards and field-facing performance communications
• Lead field operations capabilities including sales force strategy & sizing, territory alignments, field deployment including HCP and account targeting strategies and call planning operations
• Oversee incentive compensation plan design and analytics, administration and reporting, adjudication and audit readiness and chair ICRC (incentive compensation review committee)
• Develop and strong focus on sales force execution KPIs, partnering cross-functionally to ensure effective field communication of performance metrics, goals and priorities
• Support Market Access including Patient Services through performance analytics, operational insights and reimbursement-related reporting
• Contribute to the continuous improvement of commercial execution models as the organization grows and evolves ensuring scalability of operations functions
• Serve as primary point of contact for commercial data vendors, syndicated data sources and analytics partners
• Partner with internal and external stakeholders to ensure data quality, integrity, governance and timely delivery of analytics
• Ensure automation of key metrics and performance indicators partnering closely with platforms team to evolve the commercial data ecosystem including data models for seamless reporting
• Lead analytics request intake, prioritization and governance processes to align resources with business-critical objectives
• Ensure compliance with all data governance, privacy and regulatory requirements such as AMA Vendor Management & Operational Excellence
• Lead vendor selection, contracting and ongoing management for analytics and commercial operations vendors
• Oversee RFP processes, budget forecasting, performance reviews and QBRs to ensure high-quality and cost-effective delivery
• Drive process optimization and operational efficiency across commercial analytics and operations workflows
• Build, lead and develop a high-performing team, fostering a culture of ownership and accountability, collaboration, continuous learning and data-driven decision making

Director, Commercial Analytics & Operations

Marketing Operations

• Establish, document, and maintain the foundational operational processes, systems, and tools that leverage technology and enable the seamless execution of brand strategies
• Act as the operational command center, aligning cross-functional priorities and leading integrated project management across Marketing, Access, and Sales to ensure strategic alignment and flawless execution
• Streamline workflows, documentation, and marketing asset storage to improve operational efficiency, minimize manual efforts, and ensure consistent delivery across the organization
• Own the full lifecycle of budget strategy and stewardship—partnering with marketing leadership and finance to proactively shape spend decisions and manage forecast updates, tracking, reallocations, accruals, and variance reporting
• Oversee the end-to-end contract management process for Brand Marketing and Access Communications
• Ensure the infrastructure is in place to support compliant, well-executed speaker programs that align with brand objectives
• Drive budget planning and support execution of national conferences and congresses in collaboration with Sales, COMEX, Access and Medical teams
• Establish and document effective ways of working that ensure timely inventory management

Field Access Manager – Northeast

Virtual Field Access Manager – vFAM

Director, Commercial Analytics & Operations

Senior Manager / Associate Director, Marketing Operations