Customer Service Representative
Avedo GmbH
part-time
Posted on:
Location Type: Remote
Location: Germany
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About the role
- Written and telephone customer support (non-sales)
- Handling customer inquiries related to the client’s products and services
- Post-call documentation and updating customer records
- Increasing customer satisfaction by promptly handling incoming requests
Requirements
- Internet connection of at least 50 Mbps and a separate workspace
- Very good German language skills, written and spoken
- Confident use of PC applications
- Willingness to work in shifts
- Service- and customer-oriented mindset and approach
- Independent and conscientious working style
Benefits
- Secure position with permanent employment full- or part-time (from 25 hrs/week)
- Monthly fixed salary and performance-based pay
- Premium pay for Sundays and public holidays and additional allowances for late shifts
- Required hardware will be provided by us
- Easy onboarding through professional and paid training - entirely remote
- Discounts for events, online shops, travel portals and more, as well as regular team events
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
customer supportcustomer satisfactionservice-oriented mindsetindependent working styleconscientious working stylecommunication skillsproblem-solving skills