Customer Service Team Leader, German and English
Avedo GmbH
full-time
Posted on:
Location Type: Remote
Location: Poland
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Job Level
About the role
- Lead a team both functionally and disciplinarily to achieve qualitative and quantitative project objectives
- Conduct regular employee discussions on technical, organizational and performance-related topics
- Plan and run team meetings
- Monitor performance, ensure quality and provide coaching to team members
- Actively contribute to and optimize project processes
- Ensure and improve productivity and profitability
Requirements
- Fluent German, both written and spoken
- Good English, both written and spoken
- Proficient with MS Office
- Strong judgment and assertiveness
- Structured, performance- and revenue-oriented work style
- High self-motivation, strong commitment and the ability to work independently
Benefits
- Full-time freelance position to be performed from Romania
- Remote work from day one under a BYOD (Bring Your Own Device) model — you use your own equipment
- Quick and uncomplicated start
- Dynamic, innovative work environment with flat hierarchies
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Soft Skills
leadershipcoachingperformance managementorganizational skillsassertivenessself-motivationcommitmentindependent workstructured work stylejudgment