Operations

• Provide key analytics into current supplier performance and identify opportunities to improve overall performance into Avantor’s distribution network.
• Be responsible for daily management of Supplier Issue resolution as concerns are reported through IAuditor Audits.
• Work with Suppliers and Internal Partners (Distribution, Transportation, Portfolio, Strategic Sourcing, Customer Service, Regulatory, Master Data) to resolve issues.
• Provide analysis to indicate where key suppliers are not meeting the terms and condition of the contract.
• Conduct quarterly audits of supplier ancillary charges and freight expenses to ensure charges are in line with current contractual terms.
• Manage the implementation of Margin Enhancement projects to reduce overall operations expenses and increase profit margins for Avantor.
• Provide monthly analysis of Supplier Performance Opportunities to be addressed by Supplier Operations Directors with lower performing suppliers.
• Review I-Auditor Audits and follow-up with suppliers on any corrective actions necessary to improve shipment quality in the distribution network.
• Provide timely feedback to DC on progress with suppliers.
• On-Board new suppliers to an eCommerce connection through implementation of either Standard EDI or Avantor’s Web Portal.
• Identify opportunities and drive improvements in supply chain performance for mid-tier and lower volume suppliers.
• Deliver continuous process improvements through review of Supplier Scorecards with mid-tier suppliers, where opportunities exist adversely affecting the DC network.
• Work with assigned suppliers to identify and improve packaging to reduced damages.
• Have suppliers complete ISTA package testing and certification.
• Handle issue resolution related to supplier performance reported by DC’s.
• Provide monthly tracking of all supplier issues, progress and actions/resolutions taken by suppliers.
• Support new product introductions by providing supply chain expertise to Portfolio and Strategic Sourcing.
• Work with Suppliers, Portfolio, Strategic Sourcing and Master Data to correct master data issues leading to inefficiencies in the procure-to-pay processes.
• Audit supplier charges monthly utilizing both the Unplanned Delivery Report and Ancillary Expense Reports to ensure charges are valid per supplier contracts.
• Provide monthly report on invalid charges to Director of Supplier Operations.
• Work with assigned mid-tier suppliers to improve product supply and overall inventory performance.
• Support all return activities pursuant to agree to contract provisions.
• Coordinate activities that will help ensure timely resolution to issues that cause delays in payment processing.

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