
Product Design Lead
Avalere
full-time
Posted on:
Location Type: Hybrid
Location: London • United Kingdom
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Job Level
About the role
- Own the design direction for GenAI-enabled experiences across one or more enterprise web-app products/workstreams
- Shape business process innovation with AI by translating ambiguous problem spaces into prototypes, experiments, and shipped increments
- Lead discovery and evaluative testing for one or more AI experiences and turn insights into clear, actionable design decisions
- Define success metrics with Product and iterate using qualitative and quantitative signals
- Design for trust and transparency, building UX guardrails and governance into the experience through collaboration with Legal/Compliance, InfoSec, and domain experts
- Evolve the global design system with AI-ready components and patterns
- Manage and mentor designers, strengthening product thinking, interaction design, AI UX craft and workflow optimisation
Requirements
- 8+ years product design experience favouring complex enterprise web applications, with 1 to 3+ years in a lead capacity
- Familiarity with AI UX concepts
- Experience designing GenAI features beyond chat interface
- Ability to articulate and design for trade-offs between helpfulness, safety, latency, and accuracy
- Strong interaction design skills for complex workflows, and a proven ability to simplify without dumbing down
- Confident research practitioner: plan and conduct workshops, synthesise insight, and influence decisions through evidence
- Excellent cross-functional collaboration and stakeholder management
- Experience in regulated/high-trust domains
- An outstanding portfolio demonstrating all of the above
- Degree in design, psychology, business, statistics, human-computer interaction (HCI), related field or equivalent experience is a plus
Benefits
- You'll receive up to a 7% pension contribution
- Life insurance
- Income protection
- Private medical insurance
- Enjoy flexible working arrangements, including flexible hybrid working
- Option to work from anywhere across the globe two weeks each year
- 25 days of annual leave plus two personal well-being days
- Gifted end-of-year holidays
- Early Summer Friday finish in June, July, and August
- Free counselling through our employee assistance program
- Personalized health support
- Enhanced maternity, paternity, family leave, and fertility policies
- Continuous opportunities to professionally develop with on-demand training
- Support and global mobility opportunities across the business
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
product designinteraction designAI UXprototypinguser experience designdesign system evolutionworkflow optimizationsuccess metrics definitionevaluative testingqualitative and quantitative analysis
Soft Skills
cross-functional collaborationstakeholder managementmentoringresearch planninginsight synthesisevidence-based decision makingcommunicationproblem-solvingtrade-off articulationtrust and transparency design
Certifications
degree in designdegree in psychologydegree in businessdegree in statisticsdegree in human-computer interaction