Avalere

Senior Account Director – Digital, Pharma Agency

Avalere

full-time

Posted on:

Location Type: Hybrid

Location: Philadelphia • District of Columbia • Illinois • United States

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Salary

💰 $130,000 - $165,000 per year

Job Level

Senior

About the role

  • Independently maintains relationship with client to strategic support and direction
  • Mentors, manages, and leads client services direct reports to ensure client deliverables are strategically on target and implemented on time and within budget
  • Primary contact between the client and internal agency team, working to ensure brand/medical education strategy is effectively communicated and understood by team members
  • Has a full understanding of the clients brand, therapeutic area and objectives
  • Uses independent judgment and discretion to act as a bridge between the client and brand/medical education strategy
  • Supervises client services team members
  • Manages day to day client service business to ensure projects are completed on time and within budget
  • Ability to anticipate client needs and make recommendations
  • Simultaneously handles multiple projects and clients under pressure and tight deadlines
  • Works with multiple departments to ensure overall quality control of projects, including providing meaningful input as to employee performance and other issues within the agency
  • Constantly communicates with all departments, providing necessary project updates
  • Performs administrative tasks necessary to meet client deliverables
  • Attends meetings to discuss client projects and give status updates
  • Up to 25% travel
  • Performs other duties as assigned

Requirements

  • 10+ years of agency account management experience, with at least 5 years of pharmaceutical advertising experience
  • Digital background required managing websites
  • BA/BS degree required
  • Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches
  • DAOR experience strongly preferred
  • Experience leading digital marketing initiatives
  • Strong digital omni-channel background
  • Demonstrated effectiveness in managing multiple clients across an organization and agency partners
  • Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement
  • Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels
  • Demonstrated success as strategic partner to clients
  • Demonstrated presentation, verbal, written and communication skills
  • Must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint
Benefits
  • You will receive a 401K plan with an employer match contribution up to 4% (immediately vested)
  • Life insurance
  • Disability coverage
  • Medical, dental, and vision plans
  • Enjoy flexible working arrangements, including hybrid and remote work
  • Option to work from anywhere across the globe two weeks each year
  • 20 vacation days plus one personal well-being day
  • 9 public holidays
  • Gifted end-of-year holidays
  • Early Summer Friday finish in June, July, and August
  • Access free counselling through our employee assistance program
  • Personalized health support
  • Enhanced maternity, paternity, family leave, and fertility policies
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
agency account managementpharmaceutical advertisingdigital marketingbrand planningbudget developmentproject managementpresentation developmentomni-channel marketingclient relationship managementperformance measurement
Soft Skills
mentoringleadershipcommunicationstrategic thinkingrelationship buildingtime managementproblem solvingteam collaborationclient needs anticipationadaptability