About the role
- Manage payer projects from initiation through delivery
- Facilitate requirements gathering and translate business needs into actionable technical solutions
- Coordinate cross-functional teams to ensure successful, on-time deployments
- Act as a trusted consultant to health plans, ensuring solutions align with best practices in utilization management and prior authorization workflows
- Support or lead payer implementations for Availity’s prior authorization solutions, managing timelines, scope, risks, and stakeholder expectations
- Conduct discovery sessions with payer stakeholders to document business and technical requirements
- Translate payer workflows into solution designs and configuration recommendations
- Partner with Product Management, Engineering, and Implementation teams to ensure solutions align with payer utilization management needs
- Facilitate cross-functional meetings to track progress, mitigate risks, and drive project deliverables
- Monitor and report on project status, aligning outcomes with strategic business goals
- Ensure a seamless client experience during discovery, testing, and go-live phases
- Support continuous improvement by identifying opportunities to optimize delivery processes
Requirements
- 3–5 years of experience in healthcare technology project management, technical delivery, or client-facing account management
- Bachelor’s degree in Business, IT, or a related field (or equivalent experience)
- Experience managing medium to large-scale technology delivery projects
- Strong business analysis skills—requirements gathering, process mapping, and translating business needs into technical requirements
- Knowledge of healthcare technology, preferably payer or prior authorization workflows
- Excellent communication, presentation, and stakeholder management skills
- Strong organizational and analytical skills, with the ability to manage multiple priorities
- Familiarity with Salesforce, Jira, Confluence, or similar tools.
- Competitive salary
- Bonus structure
- Generous HSA company contribution
- Healthcare, vision, dental benefits
- 401k match program
- Unlimited PTO for salaried associates + 9 paid holidays
- 19 days of PTO for hourly associates
- Wellness reimbursement up to $250/year for gym memberships, racing events, weight management programs
- Education reimbursement
- Paid Parental Leave for both moms and dads
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
project managementbusiness analysisrequirements gatheringprocess mappingtechnical deliverysolution designconfiguration recommendationsrisk managementstakeholder managementcontinuous improvement
Soft skills
communicationpresentationorganizational skillsanalytical skillsclient experience managementcross-functional collaborationproblem-solvingtime managementconsultative skillsfacilitation