AVAHI

Technical Project Manager

AVAHI

full-time

Posted on:

Location Type: Remote

Location: Canada

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Tech Stack

AWSCloud

About the role

  • Own and manage all customer communications throughout the project lifecycle, ensuring transparency and satisfaction.
  • Schedule and facilitate internal and kickoff calls, onboard the team and customers for project delivery.
  • Create and manage the lifecycle of projects using Jira boards, ensuring all tasks are tracked and completed on time.
  • Provide regular project updates to leadership, customers, and AWS sellers, ensuring all stakeholders are informed.
  • Review and approve delivery team timesheets to ensure accurate billing and project tracking.
  • Update allocation boards for teams in Clockify, ensuring efficient resource management.
  • Be the project owner, driving delivery for successful outcomes and customer satisfaction.
  • Drive the three key KPIs: keeping the project within budget, ensuring timely delivery, and achieving CSAT scores of 8 and above.
  • Ability to take on and manage multiple projects simultaneously, ensuring all are delivered successfully.
  • Conduct retrospectives for projects as needed to identify areas for improvement and ensure continuous improvement.
  • Recognize changes in project scope and facilitate the creation of change orders to manage project changes effectively.
  • Keep track of and drive project budgets and timelines, ensuring financial and temporal goals are met.
  • Manage a risk register and develop mitigation plans to address potential project risks proactively.

Requirements

  • Minimum of 2 years of experience managing AWS professional services engagements.
  • AWS Cloud Practitioner certification preferred.
  • Certified Scrum Master (CSM) preferred.
  • Experience working with Jira for project management.
  • Strong organizational skills and the ability to manage multiple tasks and projects simultaneously.
  • Excellent communication and interpersonal skills, with the ability to interact effectively with customers and internal teams.
  • Proven ability to deliver projects on time, within budget, and to the satisfaction of stakeholders.
  • Familiarity with Clockify or similar time-tracking tools is a plus.
Benefits
  • Be part of a fast-moving startup with a dynamic and collaborative culture.
  • Opportunity to work with cutting-edge AWS technologies and drive meaningful cloud transformation for clients.
  • Competitive salary and benefits package.
  • Professional growth and development opportunities.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
project managementbudget managementrisk managementresource managementproject trackingKPI managementchange managementcontinuous improvementtimesheet approvalproject delivery
Soft Skills
organizational skillscommunication skillsinterpersonal skillsmulti-taskingstakeholder managementcustomer satisfaction focusteam facilitationproblem-solvingadaptabilityleadership
Certifications
AWS Cloud PractitionerCertified Scrum Master (CSM)