Ava Industries

People Operations

• Shape total compensation strategy and run programs like salary benchmarking, ranges, job architecture, and employee stock options
• Design, deliver, and improve employee benefits, including health programs and Health Spending Accounts
• Draft and maintain people-first HR policies ensuring compliance with employment, health, and safety standards across operating provinces
• Manage Ava's B Corp recertification, coordinating company-wide stakeholders, evidence, and timelines
• Lead end-to-end People & Culture projects, covering planning, change management, communication, and adoption
• Develop and deliver training for employees and managers, spanning policy rollouts and skill development
• Administer BambooHR, maintain accurate employee records, and support the payroll function
• Serve as the primary, trusted contact for employee relations, handling sensitive matters with discretion
• Support company performance reviews and help managers coach and develop their teams
• Organize culture initiatives and engagement events to keep our remote team connected
• Partner with the Director of Operations, managers, and executives on company-wide people priorities

People & Culture Generalist

Implementation Specialist

• Manage the end-to-end implementation of Ava’s EMR software with clinics across BC, ensuring on-scope, timely delivery of tasks, schedules, and milestones.
• Collaborate with healthcare providers and clinic managers to understand their needs and demonstrate empathy to address any concerns.
• Customize clinic profiles within the EMR, adapting to the requirements of each clinic.
• Deliver comprehensive training on Ava’s EMR functionality to clinic staff, both remotely and on-site, ensuring smooth transitions through effective change readiness.
• Build and maintain strong relationships with diverse stakeholders through effective collaboration and regular communication.
• Proactively manage expectations, provide progress updates, and skillfully navigate conflict resolution when needed.
• Plan, develop, and refine project management processes for efficiency and effectiveness, adjusting to fast-paced changes while maintaining adaptability.

EMR Implementation Specialist, BC

Full-stack Engineer

• Collaborate with Product, Development, and DevOps teams to design, develop, and maintain features for our EMR platform built with Ruby on Rails.
• Contribute to improving and maintaining our automated testing infrastructure, helping ensure stability, performance, and code quality across the platform.
• Participate actively in Agile Scrum ceremonies, including sprint planning, stand-ups, reviews, and retrospectives, contributing ideas and solutions.
• Write and maintain clear technical documentation to support ongoing development and knowledge sharing.
• Help identify opportunities to improve system performance, developer workflows, and overall product quality.
• Report to the Development Team Lead

Software Developer

Project Manager

• Manage the end-to-end implementation of Ava’s EMR software with clinics across BC, ensuring on-scope, timely delivery of tasks, schedules, and milestones
• Collaborate with healthcare providers and clinic managers to understand their needs and demonstrate empathy to address any concerns
• Customize clinic profiles within the EMR, adapting to the requirements of each clinic
• Deliver comprehensive training on Ava’s EMR functionality to clinic staff, both remotely and on-site, ensuring smooth transitions through effective change readiness
• Build and maintain strong relationships with diverse stakeholders through effective collaboration and regular communication
• Proactively manage expectations, provide progress updates, and skillfully navigate conflict resolution when needed
• Plan, develop, and refine project management processes for efficiency and effectiveness, adjusting to fast-paced changes while maintaining adaptability

People & Culture Generalist

EMR Implementation Specialist, BC

Software Developer

Junior EMR Project Manager