Account Executive
Avēsis
full-time
Posted on:
Location Type: Remote
Location: United States
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Salary
💰 $67,490 - $112,490 per year
About the role
- Build and maintain multi-level relationships with assigned health plan accounts.
- Deliver exceptional customer service by managing established deliverables and handling ad hoc client requests.
- Serve as the primary client liaison, leading meetings and engaging relevant departments for support.
- Collaborate with internal subject matter experts and the Marketing department to develop client presentations.
- Meet with clients throughout the year to provide program updates and stay informed about evolving market dynamics.
- Coordinate with internal teams to create plans that improve quality scores (e.g., HEDIS, Stars) or adjust program costs as needed.
- Lead internal account meetings and oversee the completion of deliverables.
- Review client contracts to ensure compliance with terms and delegated functions.
- Analyze monthly program financials, highlighting key trends and strategies to management.
- Manage amendments and addendums to existing contracts.
- Partner with the Implementation department to ensure smooth execution of new business and benefit changes or product expansions.
- Maintain regular communication with clients to ensure high levels of customer satisfaction.
- Provide regular updates to the Strategic Client Partner on account activity.
- Identify and share meaningful insights from key accounts and market trends.
- Develop annual strategic plans for each client, adjusting them as necessary throughout the year.
- Collaborate with Business Development on cross-selling opportunities with existing clients.
Requirements
- A minimum of two (2) years’ experience working in a capacity demonstrating the job requirements as listed above.
- Two years of experience presenting data verbally and in writing to senior level staff relaying accurate data with the ability influence required.
- Ability to travel (15%).
- Experience in managed care or health care field, government, and commercial account management a plus.
- Strong written and oral communication skills are required.
- Applicants must be self-motivated, detail-oriented and possess the ability to work well with others under pressure.
- Proven proficiency with Microsoft Word, Excel, and PowerPoint software.
Benefits
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Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
account managementdata presentationfinancial analysiscontract compliancestrategic planningquality score improvementclient relationship managementcross-selling
Soft Skills
customer servicecommunicationself-motivateddetail-orientedteam collaborationinfluencingadaptability