Autura

Account Executive

• Engage potential clients through strategic research and outreach.
• Deliver impactful TowPay demonstrations and manage the sales cycle.
• Achieve sales targets and drive revenue growth.
• Guide merchants through a smooth onboarding process.
• Conduct tailored training sessions for effective TowPay adoption.
• Develop and implement customized onboarding plans.
• Cultivate long-term relationships as a trusted advisor.
• Conduct regular reviews to monitor progress and address challenges.
• Act as a customer advocate for continuous product improvement.
• Monitor engagement and recommend strategies to optimize usage.
• Identify opportunities for upselling and cross-selling.
• Implement initiatives to enhance retention and satisfaction.
• Quickly resolve merchant inquiries and issues.
• Collaborate with internal teams to troubleshoot and solve problems.
• Escalate critical issues for swift resolution.
• Maintain deep knowledge of industry trends and competitor products.
• Understand merchant challenges and needs in the evolving market.
• Collaborate across teams to enhance the customer experience.

Payments Account Executive