General Manager
Autogrill
full-time
Posted on:
Location Type: Office
Location: Köln • Germany
Visit company websiteExplore more
About the role
- Responsible for managing daily operations and for coordinating, monitoring and reviewing all activities across the stores
- Lead, guide and coordinate the Operations Managers and schedule weekly meetings to discuss financial results and operational matters
- Assume full operational and financial responsibility for the site’s F&B units
- Ensure compliance with Avolta standards, ethical business practices, legal regulations and local laws
- Work closely with the Support Center in Hamburg and the group’s support functions
- Strictly adhere to group standards, policies and prescribed processes together with the team
- Ensure fast, clear and unambiguous communication between management and operational departments
- Improve key business metrics (e.g., average check, productivity)
- Foster a team culture that encourages team building both within individual teams and across departments
- Prepare and manage budgets and actively control revenue and expenses
- Represent the operational departments internally and externally and maintain open, cooperative relationships with our landlord
Requirements
- Degree or equivalent qualification, preferably from a hotel management school or in business administration
- Minimum of 5 years of leadership experience in a senior role within the F&B industry
- Solid knowledge of cost and quality control as well as relevant safety and hygiene regulations
- Hands-on mentality and a strong customer focus
- Ability to delegate effectively and to operate confidently at operational, tactical and strategic levels
- Experience implementing HR policies and training programs to ensure service quality
Benefits
- An attractive salary package (non-tariff)
- Permanent employment contract
- A dynamic and varied working environment within a global corporation
- Flat hierarchies and open communication
- Opportunities for personal and professional development
- Attractive location with good transport connections
- Numerous benefits, e.g. subsidies for commuter passes, childcare or gym memberships, as well as capital-forming benefits
- We celebrate employee anniversaries, weddings and births
- Pluxee employee card, Corporate Benefits and Emporium (exclusive online shopping club for employees)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
budget managementcost controlquality controlsafety regulationshygiene regulationsfinancial responsibilityoperational managementF&B operationstraining program implementationperformance metrics
Soft Skills
leadershipcommunicationteam buildingdelegationcustomer focusstrategic thinkingtactical decision-makingoperational oversightcollaborationproblem-solving
Certifications
degree in business administrationdegree from hotel management school