Autogrill

Accounting Manager

• Professional and disciplinary leadership, motivation, and coordination of the accounting team
• Timely preparation of reporting and presentation of monthly, quarterly, and annual financial statements in accordance with HGB/IFRS
• Point of contact for auditors, tax advisors, and internal departments
• Ensuring the proper execution of all accounting processes
• Optimization and further development of accounting processes and systems
• Performing financial analyses and preparing reports for executive management
• Implementing and documenting controls for all relevant processes
• Preparing and executing special projects

Head of Accounting

Backend Engineer

• Provide excellent guest care and perform the role of host, actively supporting table service and, when required, taking responsibility for a station
• Adhere to defined concept standards / SOPs (quality, hygiene, service, etc.), e.g., check served food and beverages for compliance with recipes
• Lead and coach subordinate employees in line with leadership standards, e.g., during pre-shift meetings and service trainings
• Promote additional sales (up‑selling and cross‑selling)
• Understand key performance indicators (KPIs) such as average check, COGS, productivity and act with economic awareness
• Plan shifts and ensure optimal staffing in coordination with the Operations Manager
• Order supplies, continuously monitor stock levels and assist with inventories
• Ensure an appealing appearance of our staff according to company standards
• Optimize processes within your outlet with a focus on guest satisfaction, employee motivation and operating costs
• Work closely with and coordinate activities with the responsible Operations Manager

Restaurant Assistant, Bistrot Restaurant and To‑Go Operations

Manager

• Sicherstellen eines effektiven und geschäftsoptimierten Personaleinsatzes für die Gewährleistung eines reibungslosen Betriebsablaufs im unterstellten Bereich
• Mitwirken an einem jederzeit reibungslosen und sorgfältigen Ablauf im gesamten Bar-, Küchen-, und Servicebereich innerhalb des Outlets
• Organisation und Überwachung der Produktion und des Verkaufs sowie die Steuerung des Wareneinsatzes
• Kontrolle des täglichen Geldverkehrs und Gewährleistung der Einnahmesicherung
• Sicherstellen der täglichen Reinigung gemäß den aktuellen Food & Safety Richtlinien
• Einhaltung und Kontrolle von gesetzlichen Vorgaben z.B. in Bezug auf Hygiene, Lagerung, Arbeitsschutz etc. inklusive Dokumentationspflicht (HACCP)
• Sicherstellen der sorgfältigen Instandhaltung von Einrichtung, Geräten und Ausstattung
• Anwendung des Marketingprogramms gemäß den aktuellen Vorgaben
• Steigerung der Kundengewinnung sowie der Umsatzzahlen
• Permanente Optimierung des integrierten Workflows
• Organisieren eines optimalen Kundeservices, insbesondere dem Beschwerdemanagement
• Sicherstellen einer ordnungsgemäßen Outlet "Performance“ und einer optimalen Warenpräsentation
• Beachtung des Arbeitsschutzes
• Pflege einer guten Mitarbeiterbeziehung sowie eine kontinuierliche Gesprächsführung mit den Mitarbeiterinnen und Mitarbeitern
• Enge Zusammenarbeit mit dem General Manager

Operations Manager

Recruitment

• Discover and attract talent: You will independently recruit new colleagues for our foodservice operations — from job posting to hiring — using our central recruiting tool
• Participate in interviews: After a thorough onboarding, you will conduct interviews independently and persuade suitable candidates of our company
• Keep organizational oversight: You will maintain an overview of all ongoing interviews and manage scheduling independently and proactively

Working Student – Recruiting

• Ensure guest satisfaction and provide excellent customer service
• Maintain quality standards and implement prescribed concepts
• Lead and supervise junior staff in accordance with leadership standards
• Knowledge of key performance indicators (KPIs), including sales per guest/ticket, cost of sales, productivity, and act accordingly to drive financial performance
• Ensure optimal product presentation and correct price labeling
• Check technical equipment for functionality and, if necessary, initiate appropriate measures to restore operation
• Create duty rosters and ensure optimal shift coverage
• Ensure compliance with and control of legal requirements (e.g., hygiene, storage, occupational safety), including documentation
• Manage ordering, continuously monitor stock levels and assist with inventories
• Ensure staff maintain a professional appearance in line with company standards
• Optimize daily operations focusing on guest satisfaction, employee motivation and cost control
• Train, motivate and evaluate employee performance
• Actively participate in operations and lead shifts independently

Restaurant Manager – m/f/d

• Overall responsibility for the performance and success of your store and your team
• Ensure guest satisfaction and provide excellent customer service
• Lead and coach staff in accordance with leadership standards
• Inspect technical equipment for proper functionality and, where necessary, initiate appropriate measures to restore operation
• Create staff schedules and ensure optimal shift coverage

Store Manager

Accounts Receivable

• Provide excellent guest service and actively work in the outlet, preferably at the bar, but as needed in other areas
• Ensure compliance with established concept standards / SOPs (quality, hygiene, service, etc.)
• Maintain cleanliness of the bar area as well as guest seating areas
• Ensure smooth operations in a high-volume environment with heavy guest throughput
• Monitor stock levels and ensure adequate replenishment (place orders with the central warehouse); assist with inventories
• Lead and coach subordinate staff in accordance with leadership standards
• Promote additional sales (up- and cross-selling)
• Ensure staff maintain a professional appearance according to company standards
• Optimize outlet processes with a focus on guest satisfaction, employee motivation and operating costs
• Work closely and coordinate with the responsible Operations Manager

Bar Supervisor, Brewgate

• Optimale Gästebetreuung und das Wahrnehmen der Gastgeberrolle sowie die aktive Mitarbeit im Tischservice, wenn nötig mit Übernahme einer Station
• Einhaltung von vorgegebenen Konzeptstandards / SOP‘s (Qualität, Hygiene, Service etc.), z.B. Kontrolle der ausgegebenen Speisen & Getränke auf Einhaltung der Rezepturen
• Führen und Anleiten nachgeordneter Mitarbeiter unter Einhaltung der Leadership-Standards, z.B. in Pre-Shift-Meetings und Service-Schulungen
• Förderung des Zusatzverkaufs (Up- und Cross-Selling)
• Kenntnis der maßgeblichen Kennzahlen (KPI) wie Durchschnittsbon, COGS, Produktivität und dem entsprechenden wirtschaftlichen Handeln
• Dienstplanung und Sicherstellung einer optimalen Schichtbesetzung in Absprache mit dem Operations-Manager
• die Warenbestellung, permanente Kontrolle der Bestände und Mitwirkung bei Inventuren
• das Sicherstellen eines ansprechenden Erscheinungsbildes unserer Mitarbeiter nach den betrieblichen Standards
• Optimierung der Abläufe im eigenen Outlet mit Fokus auf die Gästezufriedenheit, Mitarbeitermotivation und Betriebsausgaben
• Enge Zusammenarbeit und Absprache mit dem zuständigen Operations-Manager

Restaurant-Assistent – Bistrot Restaurant, To-Go Gastronomie

• Ensure effective and business-optimized staff deployment to guarantee smooth operational processes within the assigned area
• Contribute to the continuous, smooth, and careful operation of the bar, kitchen, and service areas within the outlet
• Organize and oversee production and sales, and control the use of goods (management of product/food usage)
• Monitor daily cash handling and ensure income security
• Ensure daily cleaning in accordance with current Food & Safety guidelines
• Ensure and monitor compliance with legal requirements, e.g. hygiene, storage, occupational safety, including documentation obligations (HACCP)
• Ensure proper maintenance of furnishings, equipment, and facilities
• Implement the marketing program in accordance with current guidelines
• Increase customer acquisition and sales figures
• Continuously optimize the integrated workflow
• Organize optimal customer service, with a focus on complaint handling
• Ensure proper outlet performance and optimal product presentation
• Observe occupational safety regulations
• Maintain good employee relations and ongoing communication with staff
• Work closely with the General Manager

Operations Manager Assistant

• Ensure guest satisfaction and provide excellent guest service
• Adhere to quality standards and implement the prescribed concepts
• Lead and coach subordinate employees while adhering to leadership standards
• Be familiar with key performance indicators (KPIs), including revenue per guest/ticket, cost of sales, productivity, and act in an economically responsible manner
• Ensure optimal product presentation and correct price labeling
• Inspect technical equipment for proper functionality and, if necessary, initiate appropriate measures to restore it
• Create work schedules and ensure optimal shift staffing
• Ensure compliance with and monitoring of legal requirements (e.g., hygiene, storage, occupational safety), including documentation
• Handle product ordering, continuously monitor stock levels and participate in inventory counts
• Ensure employees present a professional appearance in line with company standards
• Optimize day-to-day processes with a focus on guest satisfaction, employee motivation and cost control
• Train, motivate and evaluate employee performance
• Actively participate in operations and take responsibility for shift management

Restaurant Manager – Burger King

• Responsibility for the overall performance of your store and your team
• Ensure guest satisfaction and provide excellent customer service
• Adhere to quality standards and implement the prescribed concepts
• Lead and coach subordinate employees in accordance with leadership standards
• Onboard and develop employees in Espresso House’s coffee culture
• Know the relevant key performance indicators (KPIs) and act accordingly to ensure commercial success
• Ensure optimal product presentation and correct price labeling
• Check technical equipment for proper functioning and, if necessary, initiate appropriate measures to restore it
• Create duty rosters and ensure optimal shift staffing
• Ensure compliance with and monitoring of legal requirements (e.g., hygiene, storage, occupational safety), including documentation
• Place orders, continuously monitor stock levels and participate in inventories
• Ensure an appealing appearance of our employees in line with company standards
• Optimize daily operations with a focus on guest satisfaction, employee motivation and cost control
• Train, motivate and evaluate employee performance
• Actively participate in daily operations and take responsibility for shift management

• Responsibility for the success of your store and your team
• Ensuring guest satisfaction and delivering excellent guest service
• Maintaining quality standards and implementing the prescribed concepts
• Leading and coaching subordinate employees in accordance with leadership standards
• Knowledge of key performance indicators (KPIs) and acting with economic responsibility
• Ensuring optimal product presentation and correct price labeling
• Inspecting technical equipment for functionality and initiating appropriate measures to restore it when necessary
• Creating staff rosters and ensuring optimal shift coverage
• Ensuring compliance with and control of legal requirements (e.g., hygiene, storage, occupational safety), including documentation
• Ordering goods, continuous control of inventory levels, and participation in stocktakes
• Ensuring an attractive appearance of our employees according to company standards
• Optimizing day-to-day operations with a focus on guest satisfaction, employee motivation, and cost management
• Training, motivating, and evaluating employee performance
• Active participation and independent shift management