Autofleet

Customer Success Manager

• Lead and mentor a team that manages client relationships and ensures successful outcomes.
• Develop playbooks and processes to drive engagement, adoption, and long-term partnerships.
• Act as a senior sponsor for key accounts, building trust and influence at senior levels.
• Lead some of Autofleet's strategic projects hands-on.
• Own metrics for customer retention, expansion, and satisfaction.
• Guide teams in executing client-facing projects end-to-end: gathering requirements, aligning with Product/Engineering, and delivering measurable results.

Head of Customer Success Management

Data Engineer

• Design, implement, and maintain robust, scalable data pipelines for batch and real-time processing using Spark, and other modern tools.
• Own the backend data infrastructure, including ingestion, transformation, validation, and orchestration of large-scale datasets.
• Leverage Google Cloud Platform (GCP) services to architect and operate scalable, secure, and cost-effective data solutions across the pipeline lifecycle.
• Develop and optimize ETL/ELT workflows across multiple environments to support internal applications, analytics, and machine learning workflows.
• Build and maintain data marts and data models with a focus on performance, data quality, and long-term maintainability.
• Collaborate with cross-functional teams including development teams, product managers, and external stakeholders to understand and translate data requirements into scalable solutions.
• Help drive architectural decisions around distributed data processing, pipeline reliability, and scalability.

Senior Data Engineer

Support Engineer

• Identify, log, and classify major IT incidents reported by internal teams or external users
• Coordinate response efforts by engaging appropriate technical teams and vendors to diagnose and resolve incidents, coordination calls and document actions, updates, and timelines
• Track incidents ,provide a clear and timely communication between technical teams, business stakeholders, and leadership during major incidents. Along with root cause analyses (RCAs), including performance incidents reports,
• Assist in preparing RCA reports and ensure documentation and communication are completed as required, Be a contribute to knowledge base articles.
• Support daily review meetings to discuss recent and ongoing high-priority incidents and operational work
• Follow established Major Incident and Change Management processes, policies, and tools
• Generate reports, dashboards, and performance metrics for operational and leadership reviews
• Support process adoption and assist with training or guidance related to incident management practices

Technical Support Project Manager

Full-stack Engineer

• Define and drive the architectural strategy, ensuring systems are built for long-term performance, scalability, reliability, and maintainability.
• Lead complex, cross-functional system design initiatives, covering real-time workflows, large-scale data processing, and distributed services.
• Establish and enforce engineering standards and best practices across development teams.
• Lead, mentor, and foster continuous growth for a group of full-stack engineers.
• Drive strategic organizational scaling through active involvement in the hiring process.
• Collaborate closely with Product Management and Business teams to define technical roadmaps and strategy.
• Oversee the successful end-to-end delivery of large, complex, and cross-team initiatives.

Head of Customer Success Management

Senior Data Engineer

Technical Support Project Manager

Group Lead – Full Stack