Autodesk

Senior Principal Product Manager, Services

Autodesk

full-time

Posted on:

Location Type: Remote

Location: California • Colorado • United States

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Salary

💰 $125,000 - $223,850 per year

Job Level

Senior

About the role

  • Define and iterate on the service catalog model — how services are structured, scoped, priced, and presented to customers on the platform
  • Work with consulting delivery leadership and field teams to identify which engagements are repeatable, standardizable, and suitable for fixed-scope delivery
  • Design the end-to-end service experience: how customers discover services, understand what they're buying, engage delivery, and measure outcomes
  • Define service-level expectations and quality standards that ensure consistent delivery as the catalog scales
  • Engage directly with customers and design partners to validate service concepts, pricing models, and delivery formats
  • Build feedback loops between service delivery teams and the product team, using delivery experience to improve service definitions and packaging
  • Partner with GTM on positioning, launch, and sales enablement for catalog offerings
  • Track adoption, conversion, and customer satisfaction metrics to drive iterative improvement
  • Partner with engineering to define how services are represented, configured, and transacted on the platform
  • Coordinate with the Content & Knowledge team to ensure service offerings are backed by validated, current knowledge assets
  • Work with finance and legal on pricing models, revenue recognition, and commercial terms for a new service delivery model
  • Collaborate with AECO Solutions and Advanced Solutions product managers to ensure catalog services align with the broader solution portfolio

Requirements

  • 8+ years of experience in product management, service design, or consulting operations with progressive responsibility
  • Experience defining and launching service products, professional services offerings, or marketplace/catalog models
  • Experience working at the intersection of digital products and human-delivered services
  • Strong analytical skills with ability to define pricing models, measure service economics, and make data-informed tradeoff decisions
  • Experience engaging directly with enterprise customers for validation and feedback
  • Bachelor's degree in business, engineering, or a related field, or equivalent professional experience.
Benefits
  • From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work.
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
service catalog modelservice-level expectationspricing modelsservice economicsdata-informed decision makingservice designproduct managementconsulting operationscustomer satisfaction metricsfixed-scope delivery
Soft Skills
analytical skillscustomer engagementcollaborationfeedback loopsiterative improvementcommunicationleadershipproblem-solvingvalidationconsultative selling