Technical Support Specialist
Autodesk
full-time
Posted on:
Location Type: Hybrid
Location: Barcelona • Spain
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Tech Stack
About the role
- Assist Autodesk customers on a variety of issues and questions
- Document problems and solutions in short and clear articles for our knowledgebase
- Research, verify, and document product issues
- Manage customer expectations by providing updates on progress
Requirements
- Excellent written and spoken English and French
- Experience using building design software (preferably Autodesk software)
- Experience in the Architecture Engineering and Construction industry
- Passion for helping people
- Appetite for solving problems
- Familiarity with Autodesk Revit, BIM 360, Autodesk Construction Cloud, or similar products
Benefits
- awesome products
- trustful and sustainable relationships with our customers
- fantastic compensation package
- training
- great opportunities to support your career growth
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
building design softwareAutodesk RevitBIM 360Autodesk Construction Cloud
Soft skills
excellent written communicationexcellent spoken communicationproblem-solvingcustomer servicemanaging customer expectations