Artificial Intelligence

• Design and build learning templates that streamline training processes and improve efficiency
• Customize and train GPT models to generate high-quality scalable content, ensuring alignment with company standards and requirements
• Utilize AI to automate repetitive tasks and processes, increasing overall team efficiency and output
• Work closely with cross-functional teams including learning experience design, service line/design, and content creation to ensure seamless integration of AI solutions
• Stay updated with the latest advancements in AI and apply innovative techniques to improve existing processes and develop new solutions
• Define and track key performance indicators (KPIs) to measure the impact of AI-driven automation on team functions and business goals
• Ensure AI solutions adhere to ethical guidelines and comply with relevant regulations and company policies
• Build and maintain a learning taxonomy database to improve team operations and production
• Mentor and coach team members in the adoption of AI methodologies to improve productivity overall

AI Automation Lead

AI Agent Support Experience Manager

AI Support Experience Specialist

Bilingual Outbound Sales Agent, French & English

Director, Autonomous AI and Analytics

Co-Founder & CEO – AI RIA Compliance