Artificial Intelligence

• Develop, deploy, and maintain AI agents that support and enhance enterprise workflows.
• Collaborate with business stakeholders to identify use cases where AI agents can reduce manual effort, improve accuracy, or deliver new capabilities.
• Ensure safe, compliant, and ethical deployment of agents, aligning with enterprise governance and security requirements.
• Prototype, test, and iterate on agent-driven workflows before broad rollouts.
• Monitor deployed agents to ensure consistent, high-quality performance against KPIs.
• Establish feedback loops and reporting mechanisms for agent accuracy, usability, and business impact.
• Troubleshoot and refine agents based on usage patterns, stakeholder feedback, and system performance data.
• Maintain comprehensive documentation and version control of agent lifecycles.
• Partner with the GPT & AI Systems Lead to design and evolve Agiloft’s AI agent ecosystem.
• Integrate agents with enterprise systems (CRM, ERP, HRIS, knowledge bases) using APIs and automation frameworks.
• Define interoperability standards to ensure agents complement each other and operate within a unified architecture.
• Work cross-functionally to align agents with organizational goals.
• Contribute to the broader vision of AI adoption at Agiloft by shaping the agent ecosystem strategy.
• Stay ahead of emerging trends in multi-agent systems, orchestration, and enterprise AI safety.
• Share knowledge and best practices to upskill colleagues and foster a culture of innovation.
• Act as a trusted advisor to stakeholders on where and how AI agents should (and should not) be deployed.
• Other duties as assigned.

AI Agent Engineer

AI Agent Support Experience Manager

AI Support Experience Specialist

Bilingual Outbound Sales Agent, French & English

Director, Autonomous AI and Analytics

Co-Founder & CEO – AI RIA Compliance