Autodesk

Senior Director, User Experience – AEC Content Strategy

Autodesk

full-time

Posted on:

Location Type: Hybrid

Location: San Francisco • California, Colorado, Massachusetts • 🇺🇸 United States

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Salary

💰 $210,600 - $340,670 per year

Job Level

Senior

About the role

  • Define a multi-year content strategy and conversational UX vision for the AEC portfolio, rooted in customer outcomes
  • Shape how content becomes the backbone of agentic experiences, ensuring AI systems can reason over structured content, act on behalf of users, and deliver trustworthy outcomes
  • Create the north-star vision for AI-assisted and agentic experiences (chat, copilots, proactive workflows, voice) and the content foundation that powers them
  • Establish standards for critical user journeys (CUJs), tone/voice, conversational/LLM design, and agentic experiences
  • Partner with AI/ML teams across Autodesk to integrate LLMs and emerging agentic frameworks into AEC workflows
  • Build a scalable content model (taxonomy/ontology, metadata, structured content) to fuel both human-facing UX and machine-readable knowledge for agents
  • Create governance practices that ensure agentic systems always act within defined boundaries of accuracy, compliance, and trust
  • Define how content enables agents to personalize workflows by role, discipline, and project phase—anticipating user needs, not just responding
  • Build and lead a high-performing team (content strategists, conversation designers, content ops, UX writers)

Requirements

  • 15+ years of content strategy/content design/UX writing, with 5+ years leading teams or running multi-product portfolios, including experience coaching and mentoring talent
  • Proven track record building AI-assisted or agentic experiences at scale
  • Deep experience designing content models and infrastructures that support reasoning, tool use, and personalization
  • Strong portfolio of cross-product consistency systems (voice & tone, terminology, style, accessibility)
  • Fluency in AI/ML collaboration; comfortable driving experiments in emergent areas like AI agents
  • Prior experience driving large-scale design unification efforts across multiple verticals, major feature areas, or products
  • Prior experience leading teams of designers in highly collaborative Scrum/agile environments
  • Ability to set priorities and evangelize a shared plan with a wide range of audiences at all levels of the organization, including senior executives
  • Up-to-date expertise in human-centered design best practices, user research, design systems, AI and content strategy
  • Excellent communication skills, with the ability to distill complex ideas to their essence.
Benefits
  • health and financial benefits
  • time away
  • everyday wellness

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
content strategyUX writingAI-assisted experiencescontent modelsconversational designLLM integrationtaxonomymetadatauser researchdesign systems
Soft skills
leadershipcoachingmentoringcollaborationcommunicationprioritizationevangelismteam buildingproblem-solvingadaptability
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