Content Intern
Wattpad
Social Content and Community Manager
Xero
full-time
Posted on:
Location Type: Hybrid
Location: San Mateo • California • 🇺🇸 United States
Visit company websiteSalary
💰 $85,700 - $117,800 per year
Job Level
Mid-LevelSenior
Tech Stack
Cloud
About the role
- Play the crucial role of Partner Community Manager to strengthen the connection between Xero and its accountant and bookkeeping (ABs) partners
- foster a vibrant and engaged community that reflects their interests, challenges, and ideas
- actively champion Xero’s partners and customers, ensuring their voices are heard
- ensure that the issues affecting their profession are well represented within Xero and its content strategy across external/community channels
- Partner with the Global Social Content team as the region’s Social Content representative for content capture (photo/video)
- manage the Xero Partner Community Facebook group for your region
- develop, create and curate engaging content that ladders up to our broader social media strategy
- ensure the delivery of successful social media campaigns while supporting business critical KPIs
- guide the continuous exchange of information with the community about all that is going on at Xero
- advocate for the community with internal groups
Requirements
- Management of a brand’s online community of users, customers, or followers (whether external brand/closed communities)
- Experience with content planning, development and execution (copy, basic Canva creative, video/photo capture)
- Experience shooting/producing for social-first video (CapCut/Premiere Pro editing or post-production skills desirable)
- Management of an advisory council or similar, desirable but not essential
- Technical background, preferably in the cloud or Saas space
- Competency in social media tools such as Meta Business Suite, Sprout Social, Canva, as well as social media listening performance analysis (e.g. Community health and reporting) strongly preferred
- Bachelor's degree or equivalent
Benefits
- very generous paid leave to use however you’d like (plus statutory holidays!)
- dedicated paid leave to care for your physical and mental wellbeing
- Employee Assistance Program to access mental health care for you and your family
- employee resource groups
- wellbeing programming and allowances
- medical, dental, vision, and disability insurance
- fertility and family forming financial support
- 401k contribution matching
- 26 weeks of paid parental leave for primary caregivers
- Employee Share Plan
- beautiful offices with snacks and break areas
- flexible working
- career development
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
content planningcontent developmentcontent executionvideo productionphoto capturesocial media campaign managementcommunity managementsocial media performance analysiscopywritingbasic graphic design
Soft skills
community engagementadvocacycommunicationcollaborationleadershipcreativityproblem-solvingorganizational skillsstrategic thinkingrelationship management
Certifications
Bachelor's degree
